Manager, CARE Network

Manager, CARE Network

The Manager of Basic Needs & CARE Network oversees Austin Community College's basic needs case management services with a focus on student emergency fund administration, community resource student connections, and short-term case management support. This role supervises CARE Network staff and social work interns, ensuring high-quality support for students navigating barriers. The role also oversees data collection, evaluates program effectiveness, and contributes to the ongoing development and expansion of basic needs services.

Description of Duties and Tasks

• Supervises, trains, and evaluates staff and social work interns in accordance with College policies and academic requirements. Oversees intern recruitment and onboarding, and provides ongoing coaching and professional development in crisis response, cultural humility, and resource navigation.
• Manages daily operations of the CARE Network, including emergency fund administration and short-term case management. Leads districtwide efforts to connect students with public benefits and community resources, ensures equitable and compliant emergency fund distribution, and develops trauma-informed, culturally responsive service protocols.
• Provides high-level consultation and crisis support to staff and interns, guides and focused case management practices, and monitors student needs to recommend service improvements and resource development.
• Builds and maintains a centralized referral network, collaborates with campus departments to integrate CARE Network services, and partners with external organizations to expand resources. Coordinates initiatives like resource fairs and benefits clinics to enhance student access to support.
• Leads data collection and analysis on emergency funding and case management, prepares impact reports for leadership, and uses feedback and assessments to evaluate and improve program effectiveness.

Knowledge

Skills

Technology Skills

Required Work Experience

Preferred Work Experience

Required Education

Special Requirements

Physical Requirements

Safety

Salary Range

$88,465 - $110,581

Number of Openings : 1

Job Posting Close Date : December 2, 2025