Dental Practice Manager

Thundermist's Mission - To improve the health of our patients and communities by delivering exceptional health care, removing barriers to that care, and advancing healthy lifestyles.

Please note, effective September 1,2021, all Thundermist employees are required to have an initial dose of vaccine to prevent Covid-19. Effective October 1, 2021, all employees of RI licensed health care facilities must be fully vaccinated against Covid-19. Employees may be deemed exempt from this requirement based on documentation from their health care provider.

Job Description

Job Title : Dental Practice Manager

Reports to : Senior Dental Practice Director

Department : Dental

FLSA Status : Exempt

Job Grade : 10

Version Date : August 22, 2025

General Responsibilities :

Under general direction of the Senior Dental Practice Director, the Dental Practice Manager oversees the front desk operations and provides leadership and guidance to office staff, provides training, coordinates patient scheduling, and registration. Monitors daily efficiency and productivity. Responsible for maintaining quality patient service from telephone calls to patient flow to account collection.

Qualifications :

Required Qualifications :

• B.S. in health, business, or a related field and / or minimum of 2 years practice management experience
• Knowledge of automated patient accounts system for medical or dental services
• Experienced in ADA, Dental Coding, and ICD Coding for primary care services
• Demonstrates positive interpersonal and critical thinking skills, ability to work with minimal supervision
• Must be able to work in a rapidly changing environment

Significant Job Functions :

Physical Effort / Environment :

Work Schedule Demands :

Communication Skills :

Confidentiality of Information :

Thundermist is dedicated in securing the privacy and confidentiality of protected health information under the Health Insurance Portability and Accountability Act. It is the responsibility of all employees to comply to state and federal guidelines in accessing sensitive information. Additionally, this role will have access to sensitive agency information. The incumbent must apply strict confidentiality.

ADA & EEOC Statement :

Thundermist is dedicated to the goal of building and maintaining a diverse and inclusive workforce committed to caring for patients in a manner that is respectful of cultural difference. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Thundermist is dedicated to the goal of building and maintaining a diverse and inclusive workforce committed to caring for patients in a manner that is respectful of cultural difference. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.