Compliance Specialist

Compliance Specialist

Are you great with people and have the ability to understand and apply statutes and rules? Do you thrive under pressure and excel in conflict resolution? If so, become an integral member of a great team! The Utah Labor Commission Industrial Accidents Division is looking for a hardworking team player with great communication skills to fill a Compliance Specialist position. The current opening is in our Claims Compliance Team and will be predominantly assisting injured workers, employers, medical providers, attorneys, and insurance adjusters through the claims process. This recruitment may also be used to fill vacancies that open within 6 months of the job posting in our Policy Compliance Team, primarily focused on the employers requirements to provide workers compensation insurance for its employees. This is a fully benefited position that offers medical, dental, and vision insurance (from day one), 12 paid holidays, vacation and sick leave, no nights or weekends, and so much more! This position requires you to work 8 AM - 5 PM Monday through Friday in our offices located in downtown Salt Lake City. Following the initial 3-month training period, you will be eligible to apply for a hybrid schedule of no less than 2 days on-site and 3 days of telework per week. Additional days on site will be required as needed for coverage, training, and / or meetings.

Roles and Responsibilities :

In this position, as a Compliance Specialist, you will assist the public in complying with the requirements of the Workers Compensation Act, rules and administrative guidelines, including the issuance of penalties with a focus in several of the following specialties : an employers requirement in providing insurance for employees, assisting parties through the claim process, workers compensation coverage waivers, unlawful interference, employee misclassification, claims reporting, extraterritorial coverage and unlawful payment of benefits. You will provide education-focused phone, email, written, and in-person customer service to the general public. The daily responsibilities will include, but not be limited to, the following :

• Receiving, researching, and responding to incoming questions or complaints.
• Assisting in resolving workers' compensation claim disputes.
• Ensuring workers' compensation laws are followed throughout the process.
• Providing parties with information concerning rights, options, benefits, services, goals, and expectations.
• Interpreting, clarifying, explaining, and applying agency policy and procedures, business practices, federal and state laws, and regulations, etc.
• Gathering documentation to support the negotiated resolution of non-compliance issues.
• Recommending penalties and corrective action for non-compliance with regulations.
• Other duties as assigned by the management team.

Minimum Requirements :

Preferred :

Benefits :

Health Insurance, Public Employee Health Program (PEHP) : 1. 3 medical plan options. Choose a Traditional or High Deductible Health Plan. There is an Opt-Out Cash Benefit option for those who have other medical insurance coverage. 2. 5 dental plan options, with an Opt-Out Cash Benefit option for those who have other dental insurance coverage. 3. 4 vision plan options under EyeMed or OptiCare. Retirement, Utah Retirement Systems (URS) : 1. Employees who have any service credit with an employer covered by the Utah Retirement Systems prior to 7 / 1 / 2011 are in the Tier I Public Employees System. 2. Employees hired on or after 7 / 1 / 2011 and who have never been in the URS retirement system have two options for retirement in the Tier II System. - Tier 2 Hybrid Retirement System. Employer contributes an amount equal to 10% of your salary between both plans (pension and 401(k)). - Tier 2 Defined Contribution Plan. Employer contributes an amount equal to 10% of your salary to a 401(k) plan only. 3. Employer contributions to your 401(k) are vested after four years. Paid Time Off : 1. Annual leave and sick leave are accrued at 4 hours per pay period each (4 hours annual, 4 hours sick). 2. Annual leave amounts increase with years of service. 3. We have 12 paid holidays.