Optometry Concierge & Technician

Front Desk / Technician (Training Offered)

Locations : Oakton, VA and Herndon, VA

Job Type : Full-Time (4-5 days per week)

Starting Pay : $18 / hour

Benefits : 10 days PTO, your birthday off (paid), six paid holidays, employee eyewear and exam discounts

About the Role

We're looking for a Front Desk / Technician to be the welcoming face and voice of our practice. You'll make patients feel at ease the moment they walk in, keep the front desk running smoothly, and ensure the entire visit is seamless from start to finish.

While your primary responsibilities are front desk and patient coordination, you'll also have the chance to train as an Optometric Technician - learning clinical support skills that expand your career opportunities in eye care.

What You'll Do

Greet patients and provide a warm, professional first impression

Answer calls, schedule appointments, and manage reminders

Confirm insurance eligibility and help patients understand their coverage

Check patients in / out and process payments accurately

Maintain an organized, welcoming front desk and reception area

Train on diagnostic equipment and pre-testing procedures

Support the optometrist by preparing exam rooms and recording patient histories

Assist patients with contact lens training and orders (after training)

Jump in to help with other office needs as the day requires

What We're Looking For

At least one year of front desk / receptionist experience in Optometry or Ophthalmology required

A friendly, professional communicator who puts patients at ease

Dependable and punctual - someone who can be counted on daily

Detail-oriented, organized, and able to handle multiple tasks at once

Tech-comfortable and willing to learn new systems quickly

Excited to grow into technician duties with training provided

Schedule

Four shifts per week at Oakton :

Monday : 9-6

Tuesday : 10-7

Wednesday : Closed

Thursday : 9-6

Friday : 8-5

Saturday : Closed

One shift per week at the Herndon location.

Why You'll Love Working Here

Competitive starting pay

10 days PTO plus a paid birthday off each year

Employee discounts on premium eyewear and lenses

Clear growth pathway into technician duties with hands-on training

Supportive, team-first environment with leadership that listens

Real opportunity to make a difference in patients' lives every day

If you're dependable, patient-focused, and ready to grow, we'd love to meet you.

Apply now and take the first step in building your career in eye care.