Referral Coordinator

CMADC is seeking an enthusiastic and organized individual to join our team as a Referral Coordinator.

The referral coordinator will p erform a wide range of administrative duties including referral processing, patient registration, verification of benefits, insurance authorizations, patient appointment scheduling, and communication with referral sources.

Responsibilities :

• Responsible for the tracking, coordination, and communication of patient referrals.
• Ensure complete and accurate patient registration, including demographics and current insurance information.
• Handle requests from third party referral sources and provide relevant information and data.
• Serve as point person for multidisciplinary evaluation process to include patient scheduling, third party communications, and internal communications.
• Assemble information concerning patient’s clinical background and referral needs.
• Contact insurance companies to ensure verification of benefits and prior authorization approval requirements are met.
• Review details and expectation of referral with the potential patient.
• Ensure that referrals are addressed in a timely manner.
• Communicate with referral sources to ensure patient information / registration is complete.
• Communicate patient updates between program and referring source.

Qualifications and Skills :