Patient Service Representative - Ob / Gyn

Campus

OSU-Center for Health Sciences

Contact Name & Email

Jeffery Kellerman,

Work Schedule

Typically, 8 hours / day; 5 days / week

Appointment Length

Regular Continuous / Until Further Notice

Hiring Range

$16.00 - $18.00, Hourly

Priority Application Date

For full consideration, please apply by. Resumes will be accepted until position is filled.

Special Instructions to Applicants

For full consideration, please include a resume, cover letter and contact information for three professional references.

About this Position

The Patient Service Representative is primarily responsible for ensuring high quality customer service and continuation of care. The Patient Service Representative is utilized in performing typical front office functions and referrals.

Patient Service Representative must have knowledge of all areas related to insurance and front office work. Excellent customer service skills and good communication skills. Ability to multi-task while providing good patient care. Primary skills include verbal and written communication with patients to promote continuity of care and follow-up as well as daily retrieval and scanning / filing of clinical encounter forms and reports for use by clinic staff during patient care activities.

Check in and out of patients ensures demographics, insurances, etc. are correct and complete. Collects copays and outstanding balances. Prepare medical records / charts; obtain referring physicians' notes; process reports; and answer phones and back-up Medical Records.

Required Qualifications

• High School / GED (degree must be conferred on or before agreed upon start date)
• Six (6) months related job experience in a medical office or equivalent

Skills, Proficiencies, and / or Knowledge :

Preferred Qualifications

Skills, Proficiencies, and / or Knowledge :