Collections Specialist - Excellent Opportunity at a Growing Company!

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location : USA - Iselin, Wood Ave

Division : Air & Sea

Job Posting Title : Collections Specialist - Excellent Opportunity at a Growing Company!

Time Type : Full Time

• FRAUD ALERT
• : Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com

Would you like to join a skilled and vibrant team where you will play a critical role in shaping the future of the RSSC Account Receivable Department of DSV North America?

Timely and effective debt collection is vital to maintaining healthy cash flow, and we are now looking for a skilled Collections Specialist to join our finance team. In this role, you will focus exclusively on managing and collecting outstanding receivables, ensuring that our company maintains strong liquidity and positive customer relationships.

Are you a proactive and goal-driven professional with a passion for customer communication and problem-solving? We're looking for a motivated Collections Specialist to join our dynamic Collection Team and play a key role in managing our accounts receivable process.

About the Role

As part of the North Americas RSSC Account receivables department, you will work closely with colleagues across finance, sales, and customer service to resolve payment issues, follow up on overdue accounts, and support process improvements. Your main focus will be on executing proactive collection strategies, handling disputes, and ensuring timely payments from our customer base.

ESSENTIAL FUNCTIONS :

Manage collection requirements for multi-million dollar portfolio of accounts.

Communicate with customers via verbal and written communication to ensure the collection of outstanding accounts receivable.

Provide ongoing customer service to account contacts by providing reports, handling special requests and handling data submission of invoices.

Provides statements and invoices to customers as required.

Resolve customer discrepancy claims or nonpayment issues by appropriately raising issues to Billing and Sales Administration.

Process credit card transactions, refunds, adjustments and recommend write offs as needed.

Prepare required documentation for placing accounts with third party agents.

Generate status reports of portfolio aging and payments.

Provide coverage for other Collection Specialists as needed.

Special projects as directed by the Credit & Collection Management.

ADDITIONAL FUNCTIONS :

Supports and exhibits behavior consistent with the companies culture

Acts with diplomacy as a representative of Finance Department.

Performs other related duties as required.

MINIMUM QUALIFICATIONS :

Two (2) years of experience in credit and collections.

Must demonstrate ability to use Microsoft applications specifically advanced Excel

Qualified candidates must possess an Associate's Degree or post high school education / training.

Must be professional in appearance and manner.

Ability to handle multiple projects at once.

SAP a strong plus

Required to interact professionally with customers and internal departments at all times.

Ability to work independently and as part of a team.

Strong oral and written communication skills.

Shipping experience preferred by not required

This full-time, in-person role is at our US headquarters in Iselin (MetroPark Train Station area) where you will be given great responsibility along with passionate and supportive colleagues.

For this position, the expected base pay is : $22.50 - $30.50 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

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Collections Specialist - Excellent Opportunity at a Growing Company!

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