Entry-Level Sales Assistant – Immediate Start Available

What does an Entry-Level Sales Assistant do?

A Entry-Level Sales Assistant will act as a liaison, provide product / services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The best Entry-Level Sales Assistant are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Entry-Level Sales Assistant can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these Entry-Level Sales Assistant can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigating if they don’t have enough information to resolve customer complaints.

The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.

Entry-Level Sales Assistant Responsibilities :

Manage large amounts of incoming calls

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods / tools

Meet personal / customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts, and file documents

Follow communication procedures, guidelines, and policies

• Take the extra mile to engage customers