Inside Sales Specialist

Nordson Product Assembly, a global leader in Product Assembly, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.

Summary of the role

As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.

Essential Job Duties and Responsibilities

• Close sales and achieve annual inside sales budget.
• Responsible for doing and keeping up to date on phone calls / emails, contacts, and opportunities in the C4C CRM.
• Responsibility to increase system & parts penetration by promoting Top Products utilizing upselling strategies.
• Responsible for selling remotely : via phone, email, MS Teams, and other digital channels.
• Call customers to introduce new added value solutions.
• Provide part / system quotes to customers and prospect customers.
• Interact with the commercial sales team, customer service, technical service, and customers.
• Maintains detailed knowledge of Nordson Adhesive products, prices, policies, and procedures; knows which Nordson Adhesive products can be most advantageously used with all Adhesive applications.
• Provides basic technical assistance for all products to assigned customers. This includes part numbers, basic troubleshooting, and service support. Involve technical service team when request is deeply technical or complex.
• Work with the Field Service Technician for assigned customers requiring onsite service.
• Manage the Product Assembly Leads mailbox.
• Participate fully in product training sessions, meetings, skills training, and professional development classes.
• Support and assist customer service when there is an influx of quotes from customers.
• Other duties as assigned.

Education and Experience Requirements

Skills and Abilities

Working Conditions and Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Travel Required

Estimated Less than 25 %

Interested?

If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV.

About Nordson Product Assembly

Nordson Product Assembly is the leader in precision dispensing, fluid management, and related technologies. We serve the Product Assembly end market to improve production efficiency and product quality for a variety of product manufacturing processes. By joining our team today, you will help us bring innovative ideas to life. Nordson Product Assembly is a global team that works to create adhesive dispensing solutions that deliver precise and reliable application while optimizing material use and lowering production costs for markets like appliances, automotive & e-mobility, bookbinding, electronics, filter manufacturing, paper, wood, construction and many more. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson Product Assembly. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.