Security Operations Center Analyst

Salary : $69,300 - 93,450 per year

Requirements :

• A Bachelor’s Degree is preferred.
• 1-2 years of experience in an IT or Cybersecurity role.
• Proficiency in investigating and analyzing network traffic, with the ability to read and interpret logs and packet captures.
• General experience with threat hunting and understanding current threats, vulnerabilities, and recent cyber incidents.
• Hands-on experience with TCP / IP protocols and network / security applications.
• At least 1 year of practical technical security experience.
• Broad problem-solving capabilities and previous exposure to Security Operations or related roles.
• Familiarity with SIEM and EDR tools.
• Certifications such as CYSA+, BTL1, GSEC, GCED, GCIA, OSCP are advantageous.
• Strong verbal and written communication skills, with attention to detail and a solid understanding of networks and computer hardware.
• Prior help desk or IT ticketing experience is a plus.
• Experience in a network operations center or network administration is advantageous.
• We are willing to train suitable candidates who exhibit a keen ability to learn and a desire to enhance their skills.

Responsibilities :

I monitor security alerts and incidents with advanced security information and event management (SIEM) tools.

I investigate and respond to security incidents promptly, adhering to established protocols.

I engage in threat hunting, analyzing log data to identify potential threats and report the findings to management.

I provide recommendations for enhancing security across various environments, including design improvements and product suggestions.

I conduct thorough analyses of security events to detect possible threats and vulnerabilities.

I perform initial troubleshooting and gather data to resolve issues effectively.

I carry out regular vulnerability assessments and contribute to developing mitigation strategies.

I coordinate status update communications to all stakeholders.

I maintain detailed logs and operational procedure documents.

I open and track support tickets with external vendors, including telecommunications and network carriers.

I monitor network security, report any potential breaches, and document findings.

I actively contribute to improving SOC processes and procedures.

I assist in developing and maintaining security policies, procedures, and guidelines.

I stay updated on industry best practices and emerging technologies to enhance the SOC's effectiveness.

Technologies :

Hardware

Support

Network

Security

TCP / IP

Phoenix

More :

We emphasize the importance of supporting our business operations, which means the shift timings for this role are Monday to Friday, from 1 : 00 PM to 9 : 00 PM.

As for the work environment, it will primarily be in an office setting. The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this role. We are open to reasonable accommodations to enable individuals with disabilities to perform these essential functions.

Founded in 1995, we at Consumer Cellular are dedicated to serving Americans aged 50 and above. As an approved wireless partner of AARP, we are entrusted by over 4 million subscribers who rely on us for affordable plans, popular devices, and exceptional nationwide coverage, all supported by our top-rated, 100% U.S.-based customer support. Based in Scottsdale, AZ, with a workforce of approximately 3,000 across the nation, we take pride in our recognition for outstanding customer service, having been rated #1 in the industry multiple times. In 2024, we ranked #1 for network coverage and customer satisfaction among wireless providers by the American Customer Satisfaction Index (ACSI). Additionally, we have been featured numerous times on the Inc. 5000 list of the fastest-growing privately held companies in the U.S.

Regarding compensation and benefits, our anticipated salary range for this position is between $69,300 and $93,450, depending on a variety of factors, including location, skills, and experience. Our comprehensive Total Rewards package includes competitive base pay, medical insurance (98% company-paid for full-time employee coverage), dental and vision insurance, a 401(k) matching plan, discounts on Consumer Cellular service, paid time off, flexible spending accounts, various insurance offerings, educational reimbursement, and an employee rewards program.

Please note that a pre-employment background check and drug screening are necessary for this position.

last updated 46 week of 2025