Manager Audit, Process, & Equipment

Overview

Advanced Drainage Systems is a leading manufacturer of stormwater and onsite septic wastewater solutions, committed to sustainability and innovation. With a vast manufacturing and distribution network, we deliver high-quality products across multiple industries while recycling over half a billion pounds of plastic annually. At ADS, we foster a culture where diverse perspectives drive better ideas, ensuring every employee feels valued, heard, and empowered to make an impact.

Responsibilities

At Advanced Drainage Systems (ADS) , innovation and customer obsession are at the core of everything we do. As we embark on an enterprise-wide transformation, our Order Management organization is driving a fundamental shift in how we serve our customers and operate as a business.

We’re looking for a Director of Order Management —a bold, transformational leader who thrives in complex environments and knows how to scale teams, lead through ambiguity, and create outstanding customer experiences. This role is critical to shaping the next phase of our journey.

What You’ll Do

• Lead and inspire customer service teams across a multi-site, primarily remote environment
• Drive transformational projects and modernize order management processes
• Build scalable systems, align operations with strategic goals, and champion continuous improvement
• Serve as a connector between business leadership and frontline teams
• Partner cross-functionally with Operations, Sales, IT, Transportation and more to deliver seamless service

What You Bring

This is your chance to make an immediate and lasting impact. If you’re ready to lead through transformation and elevate the customer experience at scale, we want to hear from you.

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Company Benefits :

Health & Welfare Benefits : Medical and prescription drug plans, telemedicine (with medical plan), dental and vision plans, virtual physical therapy

Financial Benefits : Retirement 401k program with company match, an employee stock purchase plan (voluntary), financial wellness planning

Why Join ADS?

Growth Opportunities & Global Presence : With a global network of approximately 70 manufacturing plants and 40 distribution centers, ADS offers extensive opportunities for career growth and development in various locations around the world.

Inclusive and Creative Work Culture : ADS fosters a culture of passion, innovation, and continuous improvement, empowering employees to shape industry-leading solutions. We value diverse perspectives, recognizing that they drive better ideas, processes, and performance. Our workplace is built on respect, inclusivity, and shared responsibility, ensuring every team member feels valued and contributes to our collective success.

Innovative & Sustainability Focused : Advanced Drainage Systems is one of the largest plastic recyclers in North America, ensuring over half a billion pounds of plastic is kept out of landfills every year.

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