Job Responsibilities
Vehicle Operation - Operate, on a scheduled basis, a CCHMC shuttle bus or any other CCHMC vehicle. Provide transportation to and from off-site parking and between campus and off campus sites. Mobile Care Clinic : Assist with onboarding, and coordinate daily operations in collaboration with leadership and colleagues. Follow policies and procedures in compliance with infection control, regulatory, and safety standards. Assist with setup and breakdown of equipment, power sources, etc (exam areas). Address minor equipment or environmental issues, escalating more complex needs to appropriate personnel. Coordinate with IS for technical setup. Monitor and manage daily supplies including ordering, restocking, and inventory management. Assist with forms, PPE, medical supplies, and outreach materials. Partner with interpreters, scheduling, and clinical staff teams to ensure smooth patient throughput and timely access to care. Communicate proactively regarding schedules, delays, or patient needs. Troubleshoot issues and escalate concerns when necessary. Maintain contact with dispatch and leadership. Customer Service - Meet and exceed expectations through consistent delivery of customer service. May perform check-in and registration duties following standard protocols and using appropriate electronic systems. May verify patient demographics and insurance, obtain necessary documentation, and ensure accurate and timely entries. Vehicle Maintenance - Maintain a clean and safe vehicle. Ensure work areas are organized and present a safe, accessible, effective and efficient environment. Provide a safe and smooth experience for customers. Mobile Care Clinic : Conduct pre- and post-trip vehicle inspections, monitor fuel levels, and address safety or maintenance concerns. Coordinate with Transportation Services for routine service needs, inspections, and vehicle documentation. Special Assignments - Perform other driving duties as needed for Joint Commission visits, re-entry outings for rehab patients, and Mobile Care Clinics. Compliance - Comply with all Department of Transportation regulations involved within the Commercial Driver Licensure. May ensure vehicle is in accordance with relevant clinical guidelines.
Job Qualifications
Primary Location Lincoln Building Schedule Full time Shift Day (United States of America) Department Mobile Health Clinic Unit Employee Status Regular FTE 1 Weekly Hours 40
Care Center • Cincinnati, OH, US