Lead Scheduling Liaison

Lead Scheduling Liaison

Provides administrative support for the Office of the Registrar. Serves as the lead college representative for the Ad Astra scheduling software. Acts as primary scheduler for the Manufacturing Technology Center (MTC). Serves as backup for the Campus Scheduler / Concierge at the Advanced Technology Training Center (ATTC).

Essential Functions :

• Executes Ad Astra new user access requests and monitors existing users
• Manages Ad Astra Test instance including refresh dates and testing of upgrades
• Directs the correct and consistent coding and dates in Ad Astra including features, customer types, pricing, etc.
• Implements schedule for optimization and related functions based on schedule building dates
• Participates in scheduling counterpart meetings to oversee processes, procedures and system performance
• Collaborates with Banner Module owners college-wide during Banner upgrades to test Astra / Banner connection
• Schedules course sections and events for the MTC in college scheduling software and follows up with clients for facility building rentals
• Facilitates requested set-up and resources to resolve problems as they occur
• Serves as Tri-C Ad Astra / System Administrator to resolve User Interface and batch issues
• Collaborates with Campus Schedulers on special projects as needed
• Serves as backup to MATTC Concierge / Campus Scheduler to schedule courses and events
• Monitors departmental budget and maintains records and files for budget data
• Answers phones and screens incoming calls and mail and responds independently to inquiries, drafts responses for leadership review
• Researches and collects data to complete reports and projects
• Establishes and maintains general office files and records
• Manages leadership calendar and schedules appointments
• Schedules internal and external meetings and activities
• As directed, prepares and assembles agenda, packets and other pre-meeting materials and takes and distributes minutes
• Provides support to committees / councils and special projects
• Researches, collects materials and prepares information used by leadership in responding to requests from internal departments and external persons and agencies
• Prepares and maintains confidential correspondence and documents and assists in processing documents related to personnel, purchase orders, employment, benefits and performance review activities
• Performs other duties as assigned.

Required Qualifications :

Knowledge, Skills and Abilities :

Competencies :

Preferred Qualifications :

Physical Demands / Working Conditions :

Target Starting Salary Range : $57,000 to $62,000. The final offer for the successful candidate is targeted to fall within this range, but will be based upon an assessment of internal equity, the unit's available budget, and the candidate's qualifications in relation to the minimum and / or preferred job requirement(s).

Special Instructions to Applicants : During the application process, you may be required to attach a cover letter and / or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Equal Opportunity Statement : Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment / educational opportunity institution.