HVAC Supervisor

Job Description

Job Description

Location : Santa Clara, CA

Job Title : HVAC Service Supervisor

Ready to take your HVAC career to the next level by leading a high-performing team? Join us, a growing HVAC company committed to technical excellence and outstanding customer service! We are looking for a knowledgeable and detail-oriented leader who can manage a successful service department and drive significant sales growth.

In your role as an HVAC Service Supervisor, you will lead a team of residential technicians, overseeing service operations, ensuring high-quality work, and personally driving our company's success by converting high-value service opportunities into profitable sales.

Responsibilities and Expectations

Lead, mentor, and manage a team of Residential HVAC Service Technicians, ensuring accountability for quality and performance.

Utilize advanced technical knowledge to provide on-site support, troubleshooting guidance, and technical training to the team.

Actively drive sales growth by developing and implementing strategies to convert service calls into profitable sales and replacement opportunities.

Manage daily service operations, including scheduling, dispatching, and ensuring maximum efficiency using ServiceTitan.

Establish customer rapport and lead by example in educating homeowners, presenting options, and closing high-value sales.

Maintain open communication with technicians, management, and customers, handling escalated service or sales issues with professionalism.

Ensure all work complies with local codes, regulations, and safety standards.

Participate in HVAC manufacturer training and internal support sessions to stay current on technology and best practices.

Complete administrative and performance paperwork accurately and promptly.

Requirements

3-5 years of experience as an HVAC Supervisor or in a lead role demonstrating strong management, sales, and technical skills.

Proven success in SALES and converting service opportunities to sales.

ServiceTitan experience is REQUIRED.

Strong technical background and deep knowledge of residential HVAC systems.

Highly Knowledgeable, detailed, and able to manage complex service and sales pipelines.

Excellent communication, customer relations, and problem-solving skills.

Previous experience being a Maintenance or Service Technician with direct in home HVAC sales experience is highly preferred

An Associate's or Bachelor's Degree in HVAC Refrigeration or a related technical field is highly preferred

Valid driver's license and clear driving record

What Can We Do for You?

Competitive Compensation of $100,000 - $120,000 per year.

Company Vehicle Provided.

A stable work environment where your growth is encouraged and supported.

Continuous and extensive training, including manufacturer training and support by our advisors.

Comprehensive Benefits Package : Health, Dental, Eye, and Life Insurance.

The compensation for this position is expected to range between $100,000 - $120,000 per year. This range is a good-faith estimate, based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate's skills, experience, the expected quality and quantity of work, and internal pay alignment, as needed.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.