Supply Chain & Logistics Manager

ABOUT US

Calista is a haircare brand focused on giving customers the tools, knowledge, and resources to be their own stylist anytime, anywhere. Founded by award-winning stylist and long-time salon owner Maria McCool, we believe in simplifying the hair styling process for all hair types, embracing hair at every age and stage, and helping achieve consistently beautiful results.

We are looking for a full-time Supply Chain & Logistics Manager to join our growing team in West Chester, PA , overseeing all aspects of purchasing, logistics, and inventory management. As Calista’s primary supply chain lead, you’ll manage the movement of goods from production through delivery, maintain optimal inventory levels, and ensure operational excellence across all channels. This role is ideal for a proactive, highly organized professional who enjoys working cross-functionally and wants to help scale a fast-growing consumer brand.

THE JOB :

• Oversee end-to-end supply chain operations, including purchasing, production planning, logistics, and inventory management across all Calista channels (DTC, QVC, Amazon, and retail).
• Manage component orders for wet goods and coordinate shipments with contract manufacturers.
• Maintain accurate item data including configurations, specifications, pricing, artwork, and supplier details.
• Forecast inventory based on sales trends, promotional calendars, and upcoming launches to maintain ideal stock levels.
• Align production schedules with forecasted demand to prevent overstock or out-of-stock situations.
• Track inbound shipments and update forecasts as needed based on lead times, production delays, or discrepancies.
• Coordinate shipping logistics with freight forwarders for both ocean and ground transportation.
• Schedule and monitor third-party quality control (Pro QC) inspections; escalate any failed or pending reports to Product Management.
• Manage customer-required documentation including PSFGA, ASNs, and retailer compliance requirements.
• Partner with warehouse teams on deliveries, inventory accuracy, and proof-of-delivery documentation for billing.
• Review commercial invoices, packing lists, and import documentation for accuracy and compliance.
• Provide regular delivery and production status updates to internal teams and retail partners.
• Identify and implement process improvements to streamline operations, enhance forecasting accuracy, and improve visibility across the supply chain.

THE CANDIDATE :