Auto Customer Service Reps
Volvo Cars Winston-SalemWinston-Salem, NC, US6 days ago
Job type
- Full-time
Job descriptionExamines damaged vehicles and estimates the repair costs, identifying and documenting the necessary body repair work for the customer, being sensitive to the difficulty of the situation. Works with insurance agencies to manage the claims of our customers, as well as keep customers informed and frequently updated. Schedules appointments with customers Works with customers and Body Shop Technicians to identify required repair work Offers additional services and repairs to customers Computes the cost of replacement parts and labor to restore the vehicle to the condition specified by the customer Dispatches and maintains an organized workload Enters itemized estimate on the repair order and explains estimate to the customer Keeps customers informed and updated throughout the repair process Maintains Customer Satisfaction score at or above designated standards Meets dealerships standards for repair / order production Other duties as assigned by Management Experience is required Computer proficiency with CCCONE experience preferred Positive work history Must have strong communication skills Valid driver's license with a good driving record Resume must be uploaded, and online assessment completed for immediate consideration. Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screen. Customer Service
701 Peters Creek Parkway, Winston-Salem, NC 27103
BODY SHOP ESTIMATOR
Hiring Now!
Experience Is Required!
Top Pay Plan!
Plenty of Work!
Walk-in Applicants are also Welcome
Are you a Self-Starter with good people skills? Volvo Cars Winston-Salem needs a Body Shop Estimator for our busy Collision Center. Only experienced Estimators should apply. If you have the initiative and drive to get the job done, and have a good rapport with customers and co-workers, apply online today!
We have a true family atmosphere and are looking for the right person to complete our team.
What we offer :
- Top pay plan!
- 401(k) Retirement Plan
- Health, Dental, Vision, and Life and Disability Insurance
- Paid Vacation
- Paid Holidays
- State-of-the-art facility!
Responsibilities - Body Shop Estimator :
Qualifications / Requirements - Body Shop Estimator :
We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.
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Auto Customer Service Reps • Winston-Salem, NC, US
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