Technical Product Manager

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

Job Overview

The main purpose of the Technical Product Manager (TPM) role is to increase our products quality through systematic redesign following the analysis of incoming issues. Responsibilities will include monitoring and evaluating the overall product safety, performance and compliance for assigned product area / s and to make sure necessary countermeasures and improvements are initiated in the organization. The TPM will ensure there are actions ongoing for important product safety, performance and short-term non-compliance issues in products delivered and / or to prevent those issues from being distributed in products to the field.

Job Responsibilities and Essential Duties

The TPM is responsible for the establishment and oversight of the Product Care Group (PCG). The TPM is responsible for the creation and standardization of the business processes required to integrate the PCG into our normal business practices in Merrimack. The purpose of the PCG is to have a structured team and process to monitor and evaluate overall product quality and to initiate countermeasures and improvements when appropriate. The TPM must ensure the PCG works as a cross functional team with the responsibility to monitor and evaluate the overall product safety, performance, and compliance, as well as to initiate countermeasures and act upon trends or severities in other processes. The TPM has the authority to adjust the composition of the team members on the PCG as needed to ensure team dynamics support a highly effective team.

The TPM must, by leading the PCG, manage and mitigate acute / serious product concerns. They will identify and drive the investigation of urgent product issues that arise and ensure solutions to "design defects" and / or "device non-conformances" are implemented with urgency.

The TPM will be expected to have a hands on, highly proactive perspective. They will lead the PCG to monitor different product quality related trends and suggest necessary countermeasures to proactively improve product quality through establishing different quality roadmaps (e.g. initiatives taken and future initiatives).

The TPM ensures that implementation of countermeasures are coordinated with Project Management and ongoing product development projects or design change projects when possible.

The TPM is expected to monitor the following business areas and perform as follows :

Distributed Product :

• Participate in and review complaint investigations on product already distributed to the customer.
• Participate in complaint trend meetings according to complaint handling process.
• Review complaint trending data and initiate necessary counter measures via the PCB.
• Be aware of and give input to complaint risk assessments.
• Participate in Health Hazard Evaluations (HHE) ensuring they are completed in a timely manner.
• Use the conclusions of the HHE to initiate necessary counter measures via the PCB.

Sourcing and Supply (SAS) :

Support Processes :

Management Processes :

Minimum Requirements

Required Knowledge, Skills and Abilities

Supervision / Management Of Others :

Internal and External Contacts / Relationships

Environmental / Safety / Physical Work Conditions

Annual salary of $115K to 130K depending on relevant experience and 15% STIP

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About us

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

Benefits at Getinge :

At Getinge, we offer a comprehensive benefits package, which includes :

Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law.Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.