Senior Regional Training Manager

Training Program Manager

A vital role in planning, developing, and delivering training content based on the regional product lineup, collaborating with R&D, Business Planning, and SBUs. This role will ensure that there is alignment of messaging between the CE and HA training plans, and that excellence in training delivery and performance is achieved. This position requires strong leadership, training and communication skills, technical expertise in both CE and HA, and a deep understanding of training methodologies that minimize cognitive overload and maximize knowledge retention.

Duties / Responsibilities :

• Plan, develop, and deliver training content based on the regional product lineup, ensuring alignment with R&D, BPs, and SBUs.
• Train trainers, providing them with the necessary knowledge and skills to effectively train others. Perform New Product Introduction (NPI) training sessions to ensure consistent product knowledge across the region.
• Spearhead the choice of a new LMS, construct and maintain the regional LMS platform, ensuring it is up to date with relevant training materials, resources, and assessments.
• Oversee trainers whose role is to build and deliver CE and HA training content for the US market.
• Track and evaluate the effectiveness of training content and delivery methods, gathering feedback from trainers and participants, and making improvements to enhance engagement and knowledge retention.
• Provide oversight of messaging and training materials on a regular basis, ensuring they are accurate, clear, and aligned with brand guidelines and product specifications.
• Provide benchmark analysis on training effectiveness and industry best practices, offering insights and recommendations for continuous improvement.
• Guide events and trade shows training content, collaborating with cross-functional teams to ensure messaging and content are in alignment with region goals.
• Stay updated on industry trends, technology advancements, and product knowledge to ensure training methodologies are relevant and up to date.
• Collaborate with cross-functional teams, including R&D, product management, sales, and marketing, to gather information, insights, and resources for training content development.
• Adapt training methodologies and materials to meet the needs of diverse audiences, including sales teams and retailers.
• Monitor and track training metrics, such as training attendance, completion rates, and knowledge assessments, providing regular reports and insights to executive management.

Qualifications :

Hisense USA is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, or genetic information. We comply with all applicable laws regarding equal employment opportunity and affirmatively seek to recruit, develop, and promote qualified individuals from diverse backgrounds. Our company is committed to providing a work environment that is free from discrimination, harassment, and retaliation. We encourage applicants of all ages, races, ethnicities, religions, genders, sexual orientations, and abilities to apply for employment with our company.