JOB DESCRIPTION
Shift : Monday to Friday am to pm (Hybrid schedule – remote Monday and Friday). There is a possibility that starting on only Fridays will be remote.
Interview : Onsite interview
OC Job Title : AR Specialist – Treasury Team
PURPOSE OF THE JOB
The AR Specialist is accountable for managing and collecting delinquent accounts receivable for an assigned customer base to deliver defined outcomes through Client key performance indicators. This will require relationship building and partnership with internal functions, such as accounting, credit, customer service, pricing, transportation, and sales.
JOB RESPONSIBILITIES
Accountable for reducing delinquency for assigned accounts aligned with OC financial objectives
- Collection of past due balances, while maintaining a follow-up system with notes, in accordance with established goals
- Monitoring of process quality and testing root cause analysis to drive improvement
- Customer / Supplier / Operations escalation management
- Develop action plans collaboratively with credit and sales teams to maximize results and mitigate risk
- Escalation of customer issues timely to credit and leadership teams – “manage up”
- Collaborate with credit team to deliver insightful management reporting
Participate in cash forecasting for business units and customers supported ( / day forecast)
Present in monthly AR aging meetings
Analyze cash discount deductions for resolution; Collect as appropriate
Maintain compliance with required internal controls and policies
Assist team members / back up / cross training
Talent Development
Invest in personal growth and development, clearly focused on self-learning and the ability to grow and learn at an acceptable rateCapture the value of continuous learning and ongoing development opportunitiesJOB REQUIREMENTS
Minimum Qualifications :
High School Diploma and years applicable work experience with accounts receivable, collections or cash applicationPreferred Experience :
Bachelor’s degreeDemonstrated achievement in prior roles and ability to be successful in a team-oriented environmentWorking knowledge of Microsoft Excel, Business Intelligence (BI) and SAP ERP softwareBasic knowledge / understanding of OC customers, products and marketsKnowledge of billing procedures and collections techniques ( skip tracing)Knowledge and Abilities :
Initiating action / Gaining commitmentProblem Solving – understand and analyzeTenacity / Driving for resultsFinancial Knowledge / Financial SkillsStrong oral / written communication skillsProcess development and improvementsPersonal Characteristics :
Collection techniques / Negotiation skillsManages time well, prioritizes effectivelyLearns and adapts quickly to changing environmentsOperates with integrityAttention to detailPositive attitudeEEO :