Comfort Advisor

POSITION SUMMARY

As a Comfort Advisor at To the T Plumbing & Heating, LLC, you will play a pivotal role in driving our residential HVAC sales. This consultative position involves engaging with homeowners to assess their heating and cooling needs, presenting tailored solutions, and guiding them through the decision-making process. Your expertise will ensure customers receive optimal comfort solutions while contributing to the company's growth and reputation for excellence.

ABOUT THE COMPANY

Founded in 2005, To the T Plumbing & Heating, LLC is a family-owned and operated business based in Thornton, Colorado. Established by Nate and Megan Trail, the company has grown from humble beginnings into a trusted household name, serving both residential and commercial clients across Northern Colorado.

OBJECTIVES

• Conduct thorough assessments of customers' homes to determine HVAC needs.
• Develop and present personalized HVAC proposals that align with customer requirements and budget.
• Maintain up-to-date knowledge of HVAC products, services, and industry trends to effectively educate customers.
• Achieve and exceed sales targets through effective lead conversion and upselling strategies.
• Build and maintain strong relationships with customers, ensuring a high level of satisfaction and fostering repeat business.
• Work closely with installation and service teams to ensure seamless project execution and customer satisfaction.
• Engage in timely follow-ups with potential and existing customers to address questions and close sales.
• Accurately record all sales activities, customer interactions, and transactions in the CRM system.
• Participate in ongoing training and development opportunities to enhance sales techniques and product knowledge.

COMPETENCIES

EDUCATION AND EXPERIENCE

PHYSICAL REQUIREMENTS

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce,To the T Plumbing & Heating recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.

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