At ScionHealth , we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job Summary
- Directs the Case Management and Utilization Management activities in a Scion Health hospital. Oversees the facilitation of care coordination of the patient and family through the management of quality clinical service delivery. Partners with external customers, referral sources and payors to ensure the facilitation and coordination of the discharge planning process and serve as the patient and family advocate. Accountable for the facility’s denial management program. Ensures that case management services comply with the Conditions of Participation. Collaborates closely with the hospital CEO / Administrator, COO, CFO, CCO and Region Office.
Essential Functions
Oversees coordination of patient care to facilitate development, monitoring and refinement of treatment planAssumes responsibility for ongoing effective operations of the Case Management DepartmentEnsures regular, complete and timely reporting of case management performance outcomesRepresents and promotes Scion Health Hospitals to the provider community and to local educational institutions when appropriateImplements and monitors process to assure optimal utilization of resources and reimbursementParticipates as a management team member in the Utilization Management Committee and serves on other committees as required and requestedIdentifies opportunities to achieve hospital goals based on available comparative data and benchmarksAggregates and analyzes hospital utilization services statistics and recommends corrective action, if requiredEnsures areas of responsibility are operating in compliance with CMS, state and JCAHO regulations and standards and with Scion Health policies, including documentation and record requirements. Actively participates in surveys and auditsKnowledge / Skills / Abilities / Expectations
Thorough knowledge of case management activities and requirementsExperience managing a variety of case management models using an interdisciplinary team approachAbility to motivate and leadExcellent interpersonal, verbal and written skills in order to communicate effectively and to obtain cooperation / collaboration from hospital leadership, as well as physicians, payors and other external customersBasic computer skills with working knowledge of Microsoft Office, word-processing and spreadsheet softwareProficient in accreditation standards and compliance requirementsAbility to demonstrate critical thinking, appropriate prioritization and time management skillsKnowledge of government and non-government payor practices, regulations, standards and reimbursement.Must read, write and speak fluent EnglishMust have regular attendanceApproximate percent of time required to travel : 5%Performs other related duties as assignedQualifications
Education
Graduate of an accredited program required : RN or BSN preferred; or Masters in Social Work with licensure as required by state regulationsLicenses / Certifications
Healthcare professional licensure required as Registered NurseCertification in Case Management preferredExperience
Minimum 3 years' experience in Hospital Case Management