Job Description
Job Description
Description :
We’re looking for an Inside Sales Representative who’s ready to smile, dial, and close. This role is all about relationship-building, recovering unsold opportunities, and helping homeowners say “yes” to services that keep their families safe and comfortable. You’ll be the vital link between the customer and our techs, helping us turn warm leads into long-term loyalty.
What’s in it for you?
- Earn a competitive wage of : $100K-150K+ (Hourly + Commission)
- Coverage of your medical premiums, plus full dental, vision, and life insurance.
- Company-matched 401K.
- Paid holidays and accrued paid time off.
- Enjoy a set weekly work schedule, so you can plan your time with ease.
- All company technology provided, with a company cell phone, tablet, and laptop to keep you connected.
- Ongoing training to help you grow technically and professionally in your career.
Your Mission
Call warm leads daily — unsold repair and replacement estimates are your goldmineClose the deal over the phone with confidence, empathy, and urgencyBuild trust by overcoming objections and offering flexible financing optionsBe the go-to resource for our techs and outside sales reps — help get the sale across the finish lineFollow up like a pro : phone, text, email — whatever it takes to reconnectMake happy calls to ensure customer satisfaction and service qualityTrack all activity in Service Titan CRM and keep your follow-ups organizedBe ready to make 65+ calls per day — we’re not shy about working the phone!What Winning Looks Like
2–2.5 closed deals per week$150K in monthly closed salesAll unsold leads contacted within 24 hoursMultiple contact attempts across multiple days and platformsA growing pipeline and stronger relationships every single dayRequirements :
What You Bring to the Table
Detail-oriented, organized, and self-motivatedPrior inside sales or call center sales experience (agency recruitment, car sales, or B2B a plus)Comfortable making dozens of calls per day — and bouncing back from rejectionNatural relationship-builder with strong communication and problem-solving skillsExperience with financing plans — and the ability to clearly present optionsFamiliar with CRMsTools + Support
Warm leads only — no cold callingSupport from CSR team for live transfersService Titan CRM to manage all activityDaily activity checklist & follow-up playbookOngoing training and support from a growing national teamTraits We Love
Strong emotional intelligence : especially when customers are frustratedCustomer-first mindset : you love helping people and making things rightGrit : the persistence to turn “no” into “not yet” then a “not yet” to a “yes lets do business”.Customer-first mindset : you love helping people and making things rightA bias for action : you don’t wait to be told, you go make it happenA servant-leader attitude : you’re here to help people, not just sellHigh Energy – driven to seek continuous improvement and help build a culture of accountabilityA teammate – you enjoy working in small teams, building relationships, and supporting othersEntrepreneurial – must be a self-starter and can identify and implement initiatives that are well-aligned with the company’s strategic planResults Oriented – links decisions to overall business objectivesAffable & Collaborative – ability to embrace, support and practice a collaborative style which goes beyond relationship building. They will achieve results with and through others.Communicative – possesses exceptional written and verbal skills enabling her / him to prepare and present information and recommendations to a broad and diverse audience, including technicians and employees, peers on the management team, and investors