Customer Service Associate

Customer Service / Counter Sales Role

Heritage Landscape Supply Group is seeking a self-motivated, customer service-oriented individual for a full-time Customer Service / Counter Sales role. This position will focus on order entry at the sales counter with other related duties such as : warehouse, stocking shelves, shipping products, and loading trucks. The workweek is Monday through Friday, with an opportunity for overtime during the busy season.

Essential Duties

• Entering orders at the point of sale using the company computer system
• Interacting with customers over the phone, via email, and in-person
• Greeting customers with a friendly attitude
• Basic computer and phone skills
• Communicating to customers the correct product for their application
• Communicating to customers how the material is priced and sold
• Creating Sales Orders
• Creating Quotes to estimate the cost of projects, quantities of material needed from customer measurements
• Efficient scheduling of truck deliveries
• Clear communication between manager, employees, and clients
• Being honest, courteous, and respectful to customers & employees at all times
• Maintaining and assisting to keep a clean work environment
• Learning basic knowledge of products available to customers
• Informing management of products / special order material customers need
• Assisting with Inventory Cycle Counts
• Order picking / staging / replenishment
• Shipping / receiving
• Loading / unloading delivery vehicles
• Other related duties as assigned

Requirements

Job Location : FIS Outdoor - Jacksonville Beach 740 10th ST South Jacksonville Beach, FL 32250

Equal Opportunity Employer. Veteran Friendly Employer. Heritage Landscape Supply Group believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.