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Patient Access Representative | Heart Hospital | 40hrsweek
Patient Access Representative | Heart Hospital | 40hrsweekSanford Health • Sioux Falls, South Dakota, USA
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Patient Access Representative | Heart Hospital | 40hrsweek

Patient Access Representative | Heart Hospital | 40hrsweek

Sanford Health • Sioux Falls, South Dakota, USA
30+ days ago
Job type
  • Full-time
Job description

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. Were proud to offer many development and advancement opportunities to our nearly 50000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Work Shift :

Day (United States of America)

Scheduled Weekly Hours :

40

Salary Range : $16.25 - $23.00

Union Position : No

Department Details

Join our team of Patient Access Representatives supporting Heart Hospital Registration!

Summary

Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative your primary responsibility will be providing extraordinary customer service to patients with every interaction. With being the first point of contact you will have the opportunity to provide a positive patient experience by creating a welcoming and safe environment either on the phone or in the clinic. Apply today to learn more about the opportunities available to grow your career at Sanford.

Job Description

REGISTRATION

  • Greet patients & verifies demographics
  • Creating scanning & routing documents or electronic forms
  • Inform patients what the document is & capture signatures on necessary paperwork
  • Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures
  • Collects co-payments pre-payments and payments on account balances
  • May work through the registration work queue to address and resolve registration errors or denied insurance claims

SCHEDULING

  • Work with nursing team & providers to coordinate & schedule appointments to meet patients needs coordinate provider schedule
  • Obtain and coordinate referrals & conduct pre-authorization
  • Arrange interpreter services
  • Check patients in / out
  • Operate multi-line phone
  • May resolve work queue issues manage recall and waitlists & serve as switchboard operator calling codes and paging providers
  • ADDITIONAL DUTIES MAY INCLUDE

  • Preparation & coordination of charts
  • Organize supporting provider documents
  • Initiation & collaboration of patient financial assistance
  • Track patient visits & health information management on patient accounts
  • Compile distribute administer and score assessments
  • Coordination of Telemed appointments
  • Reminder calls for appointments
  • Hospital admission
  • Office duties such as make copies or send faxes
  • Qualifications

    High school diploma or equivalent preferred. Post-secondary education helpful.

    One year of work experience preferably in a medical office setting. Medical terminology helpful; customer service skills essential. Six months customer service experience desired.

    May require BLS for certain locations and / or settings.

    Sanford is an EEO / AA Employer M / F / Disability / Vet.

    If you are an individual with a disability and would like to request an accommodation for help with your online application please call 1- or send an email to

    Required Experience :

    Unclear Seniority

    Key Skills

    Data Entry,Deputy,Drafting,Hibernate,Administration Support,Activex

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 16 - 23

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    Patient Representative • Sioux Falls, South Dakota, USA

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