Regional Customer Manager

Regional Customer Manager

Fresh Express Brand is the U.S. market leader of the Value-Added Salads category. We deliver great tasting, nutritious, convenient healthy snacks and ready-to-eat salads to health-conscious consumers. Our Company is a passionate group of professionals that care about quality of life, quality of work, and quality of people.

We're building the processes, tools and people needed to fuel our continued growth the North American Market. We are currently looking for a talented individual preferably based in the New Jersey / New York area to manage the independent customer base throughout the Metro NY working together with a supportive merchandiser team.

Position Summary :

The RCM (Regional Customer Manager) is responsible for managing and executing all retail sales initiatives within the NY area, i.e. volume, revenue, market share, and corporate initiatives. The RCM works in a collaborative manner with all functions within the company such as Customer Service, Operations, Marketing and Revenue Finance to exceed volume and revenue targets.

Primary Responsibilities :

• Develop and execute sales plan and budgets that aligns company & distributor strategies / tactics to achieve Business Targets : Volume, Revenue, Market Share and ACV.
• Analyze monthly customer performance and DC to determine areas for improvement.
• Present category management data to customers
• Assist in development of customer pricing protocols
• Identify, develop, recommend, implement and measure action plans that benefit the customer and the company
• Influence account activities in all areas to support company objective
• Manage Marketing Development Funds / Budgets
• Manage, coordinate, modify and tailor forecasting / planning processes to customers (distributors) in order to maximize production and customer service and minimize costs.
• Work and collaborate with in-store personnel and retail operations to improve in-store practices, handling / merchandising.
• Review new business proposals and develop pricing recommendations.
• Assist with product pricing strategy and P&L development
• Develop accurate monthly volume and sales forecast
• Fulfill Sales Dept. requests for product information and develop sales presentations
• Resolve pricing issues

Requirements :

Travel Required : Est. 25%

Other Information :

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed, as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.