Veterinary Receptionist

Receptionist - Veterinary Front Desk

Salary: $17.00 - $19.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: Both full-time and part-time opportunities are available. The hospital is open Monday-Thursday from 8:00 AM-8:00 PM, Friday from 8:00 AM-6:00 PM, and Saturday from 9:00 AM-3:00 PM.

Join Our Growing Team!

Levittown Animal Hospital is expanding! With the recent addition of two new veterinarians, we're hiring a part-time or full-time Customer Service Professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties-it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes.

No Experience? No Problem!
We welcome individuals who are passionate about animal care and eager to learn. At Levittown Animal Hospital, we provide hands-on training for the right candidate, so you can grow your skills, gain experience, and become an essential part of our veterinary team.

What to Expect

As you join our team, expect to be supported in your work and home life with:

• Employee pet discount because we know your pets are family, too.
• 401(k) with a generous company match to help you invest in your future while you care for pets today
• Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.
• Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital, whether you're aiming to grow in client care, pursue hands-on animal work, or simply build a meaningful long-term role.
• Annual Uniform Allowance to help you feel comfortable and professional on the job.

Key Responsibilities:

• Be the first point of contact: Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured.
• Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff.
• Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care.
• Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail.
• Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology.
• Create a welcoming space: Help maintain a clean, organized, and client-ready environment-including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors.

Qualifications:

• Previous experience in a veterinary setting is a plus, but we're happy to train the right candidate who is eager to learn.
• Basic knowledge of veterinary terminology and procedures preferred
• Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy
• Ability to maintain a calm, professional, and positive demeanor

About Levittown Animal Hospital

Levittown Animal Hospital has been a trusted part of the Long Island community since 1965. We are a full-service veterinary clinic, providing comprehensive care from preventive wellness to advanced diagnostics, surgery, and complementary therapies.

Our team, led by experienced veterinarians including Co-Medical Directors Dr. Sue Fischman and Dr. Olivia Drutjons, brings a deep commitment to clinical excellence, compassion, and client education.

We operate in a modern, state-of-the-art facility that's earned multiple Best of Long Island honors, and we leverage cutting-edge technology to deliver high-quality veterinary care. At Levittown, pets are family-and we're dedicated to helping them live their healthiest, happiest lives.