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Credit and Collections Analyst
Credit and Collections AnalystDahl Consulting • Westminster, CO, United States
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Credit and Collections Analyst

Credit and Collections Analyst

Dahl Consulting • Westminster, CO, United States
1 day ago
Job type
  • Full-time
Job description

Job Description

Title : Credit and Collections Analyst

Location : Westminster, CO | Hybrid - onsite 3 days per week

Assignment Length : 6 months

Compensation : $30.00 - $35.00 per hour (W2)

Overview :

The Credit and Collections Analyst will manage credit and collection activities for assigned customer accounts receivable portfolios. This role involves interaction with both external and internal stakeholders to support sales growth, positively impact cash flow, minimize bad debt risk, and reduce days sales outstanding.

Responsibilities :

  • End-to-end management of assigned accounts receivable portfolio, from account setup to cash collections
  • Conduct collection activities including customer calls, sending statements, reminder notices, invoices, and processing payments
  • Process credit applications and approve or recommend credit limits
  • Review and approve sales orders on credit hold
  • Perform accounts receivable reconciliations
  • Manage customer disputes to achieve positive outcomes
  • Process credit card transactions and monitor monthly auto-pay activity
  • Communicate with customers via phone and email
  • Log all customer interactions and collection activities in the collection software system
  • Act as a customer advocate by coordinating between business units, the Order-to-Cash team, and customers
  • Ensure smooth process flow while maintaining high levels of customer service
  • Manage risk by driving mutually beneficial solutions
  • Continuously improve productivity and efficiency through process improvements, time management, and change initiatives
  • Perform other duties as assigned

Qualifications :

  • Bachelor's degree preferred
  • 3+ years of experience in credit & collections or customer service with increasing responsibilities
  • Experience managing portfolios in a publicly traded company with significant end-user sales
  • Strong analytical, mathematical, and account reconciliation skills
  • Preferred experience with Oracle, NetSuite, Salesforce, and GetPaid
  • Expert-level proficiency in Microsoft Office and Google Sheets, Docs, and Slides
  • Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we've reviewed your application details, a recruiter will reach out to you with next steps! For questions or more information about this role, please call our office at (651) 772-9225.

    As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

    Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family's needs. For details, please review the DAHL Benefits Summary :

    This position will remain posted until filled but not after 12 / 31 / 2025.

    Dahl Consulting is proud to offer a comprehensive benefits package to eligible contract employees that will allow you to choose the best coverage to meet your family's needs. For details, please review our Benefits Summary : www.dahlconsulting.com / benefits-w2fta.

    Dahl Consulting is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other applicable legally protected characteristics.

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    Credit Analyst • Westminster, CO, United States

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