Come build the future with us.
Interstate Advanced Materials is seeking a full-time Inside Sales Representative at our Norwalk, CA facility.
At Interstate Advanced Materials, we support the professional growth of our employees while providing exceptional service to our customers.
We are a wholesale distributor and fabricator of high-performance plastic sheet, rod, tube, and film serving industries such as aerospace, defense, semiconductor, medical, food processing, automotive, agriculture, and more.
Headquartered in Sacramento, CA, our family-owned company employs over 170 team members across seven states.
As an environmentally sustainable and award-winning organization, we are committed to solving customer challenges through innovation, dedication, and collaboration.
If you’re passionate about doing your best work at a company that values your contributions, we want to hear from you.
Position Summary The Inside Sales Representative plays a critical role in driving revenue growth by managing a portfolio of new and existing customer accounts.
This role is responsible for servicing, developing, and expanding accounts through proactive outreach, relationship building, and solution-based selling.
You will generate sales, strengthen customer relationships, and consistently meet performance targets that contribute to the company’s overall success.
Key Responsibilities • Maintain a positive, proactive, revenue-driven attitude • Respond quickly and professionally to customer inquiries across phone, email, chat, and other channels • Manage and support customer accounts while ensuring consistent service and responsiveness. • Cultivate and expand a loyal customer base by delivering strong value and solutions • Prospect for new opportunities and build a strong, sustainable sales pipeline • Meet or exceed monthly and annual sales quotas • Track sales activities, customer interactions, and pipeline progress in CRM • Organize daily workload to maximize productivity and close rates • Build and maintain strong relationships that drive repeat business and referrals • Prepare accurate and profitable price quotes • Process and close orders, quotes, and returns promptly • Negotiate with manufacturers to secure competitive terms and pricing • Perform outbound prospecting and follow-up to acquire net new customers • Participate in ongoing sales and industry-specific product training Requirements • Proven inside sales experience is required for this role. • Experience managing customers across multiple regions (preferred) • Strong account management and revenue-generation background • Excellent typing skills with fast, accurate data entry • Ability to calculate margins, understand cost structures, and apply correct markup percentages • Strong basic math skills, including decimals and fractions • Excellent phone communication and computer proficiency • Self-starter with a strong drive to hit goals, a proactive mindset, and a genuine curiosity to learn and grow .• Bachelor’s Degree in Business, Marketing, Communications, or a related field (preferred).
Why Join Us?
This full-time position offers a competitive base salary plus commission, with strong earning potential.
You’ll join a performance-driven, growth-focused team with significant opportunities for advancement.
Inside Sales Representative • Norwalk, CA, US
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