Lead / Product Manager - Consent & Preferences Capabilities

Lead Product Manager Consent & Preferences Capabilities

Become a part of our caring community and help us put health first. Humana is building a member-first marketing ecosystemand we're seeking a dynamic product leader to manage consent and preference capabilities across channels. In this leadership role, you will drive the development of consent and preference management tools to enable compliant, personalized member communications. You'll define backend requirements for data capture, governance, and orchestration logic, while partnering with digital and UX teams to ensure front-end toolslike the preference centerare intuitive and empower members to adjust their communication settings. You'll collaborate with legal, data, technology, and marketing teams to ensure solutions are scalable, secure, and responsive to member expectations. This role plays a critical part in integrating evolving TCPA and related regulatory requirements into processes and systems.

Key Responsibilities

• Capability Ownership & Roadmap Development
• Data Integration & Channel Orchestration
• Regulatory Compliance & Risk Mitigation
• AI Enablement & Innovation
• Culture & Collaboration

This role directly enables Humana to deliver respectful, compliant, and personalized communications, strengthening member trust and engagement while ensuring adherence to TCPA and other regulatory requirements.

Required Qualifications

Preferred Qualifications

Travel : While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours : 40

Pay Range : $126,300 - $173,700 per year. This job is eligible for a bonus incentive plan.

Description of Benefits : Humana, Inc. and its affiliated subsidiaries offers competitive benefits that support whole-person well-being. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off, disability, life insurance, and many other opportunities.

Application Deadline : 10-22-2025

About Us : Humana Inc. is committed to putting health first for our teammates, our customers and our company. We make it easier for the millions of people we serve to achieve their best health delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer : It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services.