Job Description
Job Description
A Carter Lumber Administrative Assistant is responsible for providing administrative support which includes entering and generating quotes / orders, confirmation calls, assisting sales reps / office staff and providing excellent service to customers. This is accomplished by having constant communication with plant personnel to ensure orders are completed accurately and timely. A strong belief in the mission and goals of the company are necessary to this position.
Requirements :
- Excellent telephone and customer service skills
- Strong organizational and planning skills
- Ability to multi-task; strong time management skills
- Strong attention to detail
- Exceptional written and verbal communication skills
- Knowledge of Microsoft Office including Outlook, Word, and Excel
- Previous customer service experience
Responsibilities :
Assists in creating orders in management systemConfirms deliveries with customersPrints required layouts and documentation dailyEnsures the paperwork process is running smoothlyAnswers office phone calls and directs calls accordinglyAssists customers by providing information on products, stock, and lead timesResolves delivery, quality and other issues or forwards to the proper personnel to ensure any issues are taken care ofPerforms clerical duties such as data entry, filing, copying, and faxingBenefits (full-time employees)
Health, Dental, Vision (Single and Family Plans) available after 30 days of employmentShort and Long-Term DisabilityCompany-paid life insurance and AD&DOptional supplemental life insuranceCompany-match 401(k)Vacation time and paid holidaysVendor incentivesRoom for growth; we promote from within!Military encouraged to apply!Powered by JazzHR
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