Loss Prevention Officer

Omni Ft. Lauderdale Hotel Job Description

Be a part of the pre-opening team for the Omni Ft. Lauderdale Hotel!

Opening Fall 2025, the Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1850 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel will also have over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views.

To ensure the safety and tranquil stay of hotel Guests and Associates, and ensure the policies and procedures of the hotel are maintained in a safe and secure environment.

Responsibilities

ESSENTIAL JOB FUNCTIONS:

• Performs security patrols and monitoring of the following areas of the property: restaurants, public areas, banquet and meeting space, guest floors, Associate entrance, parking areas, guest floors, office back of the house areas, and hotel exteriors.
• Ensures the reporting of any act of vandalism, damage, malfunction or similar is reported in Synergy and in Loss Prevention Daily activity report or Incident report as required.
• Visits all locations requiring special attention as frequently as required.
• Responds immediately to emergency incidents and security requests.
• Monitors appropriate compliance levels of all Omni Hotels life safety programs, training and SOP directives. Reports identified deficiencies to leadership.
• Monitors Closed Circuit Television and alarm systems and monitors the Security of the receiving area.
• Ensures the safety of our guest, associates, and hotel property always.
• Reports in writing on all activities during each shift before leaving the hotel, with oral reports and emergency notifications delivered as directed by the established security procedures.
• Performs all necessary administrative requirements of the Loss Prevention Department, this includes writing reports, maintaining files, processing work orders, ordering supplies, schedules, and posting bulletin board information.
• Creates and always maintains the highest standards of security, being professional in attitude, appearance, and application.
• Monitors associates entering and leaving the hotel and collects all package passes and inspects parcels taken from the hotel.
• Monitors the back entrance and receiving dock.
• Checks all personnel entering and provides information and direction upon proper identification of all job applicants, salesmen, etc. Notifies the department head involved for permission for non-staff personnel to enter the premises.
• Confiscates all unauthorized items etc., and notifies the Director of Loss Prevention, Director of Engineering, Human Resources Director and the appropriate department head.
• Ensures that all phases of the key control program are maintained, and any discrepancies noted are investigated thoroughly and reported to the Director of Loss Prevention.
• Ensures that all Security equipment (i.e., uniforms, push to talk radios, cameras, Visionline Card system, etc.) are kept clean and in good working condition.
• Administers the hotel Lost and Found program.
• Maintains a continual line of communication with the Director of Loss Prevention.
• Understand all emergency procedures and radio codes.
• Performs duties as assigned by supervisor and responds to directions from any Executive Committee member or Manager.
• Interact with Guests, visitors and associates in a positive, responsive manner completing and responding to their requests promptly

Qualifications

QUALIFICATIONS:

• One-year experience in a similar Loss Prevention role preferred.
• Experience in Loss Prevention in an upscale hospitality establishment preferred.
• Ability to become CPR and basic first aid certified.
• Good verbal/written communication skills with an ability to utilize Microsoft Office, email and be computer proficient.
• Attention to detail and excellent organizational skills.
• Maintain a professional business appearance, attitude, and performance.
• Must be able to work a flexible schedule including day, evening, weekends and holidays.

ENVIRONMENT & POSITION ANALYSIS:

• Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance.
• Stand, walk or sit for an extended period or for an entire work shift.
• Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.

TOOLS & EQUIPMENT:

• Desktop computer (Opera, Synergy, Visionline, Key control system, CCTV Monitors, and Microsoft Office), printer, telephone, copier, fax machine and scanner and push to talk radio.