Talent.com
Associate Coordinator, Marine Programs
Associate Coordinator, Marine ProgramsHawaii Pacific University • Honolulu, Hawaii
Associate Coordinator, Marine Programs

Associate Coordinator, Marine Programs

Hawaii Pacific University • Honolulu, Hawaii
30+ days ago
Job type
  • Full-time
Job description

Job Summary:


The incumbent’s primary functions will include, but are not limited to; Provides academic advising to military, family member. and civilian students, which includes assisting with the development and processing of degree maps/ templates; Directs program initiatives/projects, assists students with interpretation of policies/programs, evaluates unofficial transcripts for transfer credits, and assists with student recruitment and retention activities; Liaise with Director on classroom assignments and building security, monitor base assistants, maintain classrooms and computer lab overall cleanliness, and greets students on the first week of the 8 week term session.

Qualifications:


  • Associate degree or equivalent qualifying work experience
  • Proficiency in Microsoft Office suite applications to include Word, Excel, Outlook and PowerPoint
  • One year general office experience providing customer service and managing multiple projects independently (or in a team environment)


  • Bachelor’s degree or equivalent
  • One year experience with BANNER student information system
  • Experience with military tuition management systems e.g. Air Force AI Portal, ArmyIgnitED or Navy College Management Information System (NCMIS)
  • Two years of student services experience in higher education with a focus on military/veterans, adult affiliated and distance education programs


  • Must have excellent interpersonal, customer service and communication skills
  • Must be able to work in an environment that utilize excellent time and stress management skills
  • Report to work obligations to support the department and may require work during HPU’s winter break, if necessary
  • Must meet training and background check qualifications and comply with the Protection of Minors policy
  • Must be able to work all shifts and extended hours
  • Upon hire, candidate must have reliable transportation to facilitate travel between all HPU worksites and other locations as required by the position. This includes a valid driver’s license and a personal vehicle that is legally registered and insured.
  • Must be able to obtain personal military credentials for access to U.S. military bases


Key Responsibilities:
Academic Advising (30%)
  • Interpret and explain undergraduate and graduate academic programs, and policies governing matriculation to new, returning, and transfer students
  • Advise students pursuing on base and online degree programs
  • Correspond with students via email, telephone, Skype, Zoom and face to face regarding: admissions; course selection and substitution; registration (including changes), recruiting and retention initiatives to include Faculty Feedback and other general inquiries
  • Prepare and maintain worksheets which document the progress of students’ academic program completion
  • Assist with General Petition and BANNER processing of course substitutions
  • Conduct initial degree program audit for Petition to Graduates
  • Report graduation processing through required portals
  • Provide unofficial evaluation of transcripts to students
  • Approve student registration for each semester, and act as a student’s advocate via the general petition for individual needs and any extenuating circumstances regarding matriculation
  • Carry-out projects regarding retention activities such as intrusive advising, assisting students on probation, orientation activities and seminars
  • Assist students with the admission process including submitting of transcripts, medical records and navigating tuition options
  • Assist students with the career search in coordination with the Career Services Center
  • Maintain database of student’s enrollments (new, continuing, and returning); petitions to graduates, degree plans, add/drops, general petitions

Customer Service (30%)
  • Coordinate and ensure timely processing of all student paperwork in regards to Admissions to include: applications for special status students and returning students, application fees, Health Clearance forms, term deferments, intent to enroll forms, and other necessary forms.
  • Coordinate and ensure timely processing of all student paperwork in regards to Registrar’s Office to include: Health Clearance forms, Change of Program forms, add/drop requests, registration override requests, requests for final processing of General Petitions, and other necessary forms/requests.
  • Coordinate and consult with other support departments (Bookstore, Financial Aid, Business Office, Military/Veterans Center, and MCP National Test Centers) in support of all degree programs
  • Assist students with complaints and grievances
  • Provide guidance and information to students on matters related to course financing to include: Military Tuition Assistance, Veterans Education Benefits, Federal Financial Aid, and Military Spouse Career Advancement Account (MyCAA), Military Awards and Grants
  • Liaise with appropriate agencies on issues concerning: MyHPU access, online learning management, bookstore and book purchases, web registration/withdrawal
  • Ensure all operational processes are completed properly and in a timely manner: admissions, registration, tuition payments, and other administrative functions as they apply
  • Process base access requests for students, faculty and essential HPU staff
  • Ensure correct student attributes/cohorts are applied to student Banner records

Campus Management – Interface with CPS Dean, Assistant Dean, Department Chair, Coordinators, and Support Departments (15%)
  • Inform the CPS Dean and Senior Director on matters pertaining to campus enrollments; facilities, faculty, student concerns; generate ongoing and ad-hoc reports for the University, DoD-MOU, and SOC as required
  • Coordinate CPS/MCP term to term course schedules with base colleagues to ensure all academic program requirements and site MOU’s and DOD-MOU requirements are met
  • Coordinate and consult with support departments (Admissions, Bookstore, Financial Aid, Business Office, Military/Veteran Center, Registrar’s Office) with planning and implementing of all operational processes
  • Maintain professional working relationship with the staff at the Navy Educational Services Center
  • Assist with updating of information boards on campus site
  • Assist with managing of Base Assistants

Miscellaneous CPS Projects and Events (20%)
  • Assist with contacting new and returning students to encourage registration
  • Participate in award ceremonies, education fairs, and military events to promote HPU educational programs as necessary
  • Assist in recruiting and community service activities as necessary
  • Promote HPU and CPS events/initiatives to encourage student participation
  • Maintain professionalism by staying current on issues in American higher education
  • Ensure all faculty and staff conform to the HPU culture by providing a professional, friendly environment for the conduct of University business

Perform other related duties as assigned (5%)
  • Actively participates as an effective member of team by completing assigned duties, accepting additional assignments or reassignments
  • Assists with seasonal peaks

This description is not designed to list all activities, duties or responsibilities which may be required for this job. Other duties, responsibilities and activities may be assigned at any time.

Create a job alert for this search

Associate Coordinator, Marine Programs • Honolulu, Hawaii

Similar jobs

Travel CT Tech - $2,447 to $2,626 per week in Honolulu, HI

AlliedTravelCareersPearl City, Hawaii, US
Full-time

AlliedTravelCareers is working with Host Healthcare to find a qualified CT Tech in Honolulu, Hawaii, 96813!.Host Healthcare is an award-winning travel healthcare company with an immediate opening f...Show more

 • Promoted

Travel Radiation Therapist in Honolulu, HI

AlliedTravelCareersPearl City, Hawaii, US
Full-time

Competitive weekly pay (inquire for details) .AlliedTravelCareers is working with Cynet Health to find a qualified Radiation Therapist in Honolulu, Hawaii, 96813!.Job Title: Clienttion Therapist Pr...Show more

 • Promoted

Hawaii Pacific University Campus Retail Associate (Temp)

Barnes & Noble EducationHonolulu, HI, United States
Temporary

Introduction** Our campus stores serve as a vibrant hub of college life and learning.We believe in creating retail and learning experiences that engage students, support faculty, and build alumni l...Show more

 • Promoted

Associate Coordinator, Army Programs

Hawaii Pacific UniversityHonolulu, HI, United States
Full-time

Hawai'i Pacific University is designated as an Alaskan Native and Native Hawaiian (ANNH) Serving Institution by the US Department of Education.As such, we strive for accurate displays of the Hawaii...Show more

 • Promoted

Travel Non-Clinical Tech - $1,280 to $1,440 per week in Honolulu, HI

AlliedTravelCareersHonolulu, Hawaii, US
Full-time

AlliedTravelCareers is working with Acruex Health to find a qualified Non-Clinical Tech in Honolulu, Hawaii, 96801!.The Clerical Purchasing Assistant supports the hospital’s purchasing and supply c...Show more

 • Promoted

Hawaii Relocation Eligible: Path to Associate Partner

New York Life - Gerilyn BertoliHonolulu, HI, United States
Full-time

A leading financial services company in Honolulu is seeking leadership-oriented managers for its Fast Track Management Program.As a financial professional, you will work closely with clients and de...Show more

 • Promoted

Travel Occupational Therapist (OT) - $1,660 per week in Kailua-Kona, HI

AlliedTravelCareersHonolulu, Hawaii, US
Full-time

AlliedTravelCareers is working with Core Medical Group to find a qualified Occupational Therapist (OT) in Kailua-Kona, Hawaii, 96740!.Client in HI seeking Occupational Therapist: Outpatient/Clinic....Show more

 • Promoted

Resident Manager I (Maui)

EAH HousingHonolulu, HI, United States
Full-time

Explore a career at EAH Housing.Start or continue a career in real estate development and management with EAH Housing.We are looking for talented and skilled professionals as we expand our property...Show more

 • Promoted

Travel Certified Surgical Technologist (CST) in Kailua, HI

AlliedTravelCareersPearl City, Hawaii, US
Full-time

Certified Surgical Technologist.Windsor Healthcare Recruitment Group, Inc.Competitive weekly pay (inquire for details) .AlliedTravelCareers is working with Windsor Healthcare Recruitment Group, Inc...Show more

 • Promoted

Travel MRI Tech - $3,048 per week in Honolulu, HI

AlliedTravelCareersHonolulu, HI, US
Full-time

AlliedTravelCareers is working with FlexCare to find a qualified MRI Tech in Honolulu, Hawaii, 96813!.Certs & Licenses BLS, ARRT.Call-off Policy Log in to view.First Offer = Best Offer Guaranteed.C...Show more

 • Promoted

General Cardiology position in Honolulu, HI

HealthEcareers - ClientHonolulu, HI, USA
Full-time

The Hawaii Permanente Medical Group, Inc.BC / BE General Cardiologist to join the Kaiser Permanente Moanalua Medical Center in Honolulu, HI.Exceptional opportunity for a dynamic Cardiologist to pro...Show more

 • Promoted

Security Manager

MANTECHHonolulu County, HI, US
Full-time

This position will assist Marine Corps Deputy Commandant for Information ICD 705 Task Force across all phases to assist receiving units to prepare their classified programs, oversee and document co...Show more

 • Promoted

Associate Director of Dual Credit Outreach Programs

Hawaii Pacific UniversityHonolulu, HI, United States
Full-time

Hawai'i Pacific University is designated as an Alaskan Native and Native Hawaiian (ANNH) Serving Institution by the US Department of Education.As such, we strive for accurate displays of the Hawaii...Show more

 • Promoted

Travel Physical Therapist (PT) - $1,768 per week in Kailua-Kona, HI

AlliedTravelCareersPearl City, Hawaii, US
Full-time +1

AlliedTravelCareers is working with Delta Healthcare Providers to find a qualified Physical Therapist (PT) in Kailua-Kona, Hawaii, 96740!.Compensation: $1,508 - $1,768 estimated weekly pay.Start: A...Show more

 • Promoted

Travel Physical Therapist (PT) - $1,850 per week in Kailua-Kona, HI

AlliedTravelCareersHonolulu, Hawaii, US
Full-time +1

AlliedTravelCareers is working with Delta Healthcare Providers to find a qualified Physical Therapist (PT) in Kailua-Kona, Hawaii, 96740!.Setting: Outpatient, Orthopedics.Compensation: $1,578 - $1,...Show more

 • Promoted

Marine Project Engineer

FlatironDragadosHonolulu, HI, United States
Full-time

Be among the first 25 applicants.Ready to drive financial accuracy and project success? As a Project Engineer, you will track and analyze cost data, ensuring our projects stay on budget.Your expert...Show more

 • Promoted

Geriatrics in Hawaii - Signing Bonus

HealthEcareers - ClientHonolulu, HI, USA
Full-time

The Hawaii Permanente Medical Group, Inc.Geriatrician for its Geriatrics Department located in Honolulu, East Oahu.Collegiality and cohesiveness of a 4-member Geriatrics team.Outpatient and inpatie...Show more

 • Promoted

Hawaii Private EM Group/Day Shifts

Accolades Physician SearchOahu, HI, US
Full-time

EMERGENCY MEDICINE PHYSICIAN OPPORTUNITY.Metropolitan city of Honolulu offers excellent private or public schools, while providing access to the outdoor beach activities for the whole family.No liv...Show more