Lab Instrument Support Engineer

Job Description

Job Description

Summary :

We are seeking a hands-on Lab Instrument Support Engineer to provide technical support, maintenance, and lifecycle management of laboratory equipment and automated systems. This role will be responsible for troubleshooting, preventive maintenance, documentation, and ensuring the reliability and compliance of a broad portfolio of laboratory equipment.

The ideal candidate will combine technical troubleshooting skills with strong attention to documentation and compliance in a regulated laboratory environment, while also working closely with vendors and serving as liaison between the laboratory and IT to ensure seamless equipment performance.

Key Responsibilities :

• Technical Support & Troubleshooting

Provide day-to-day technical support for laboratory equipment, including liquid handlers, plate readers, TapeStations, Bioanalyzers, gel readers, and other general lab devices.

Perform scheduled preventive maintenance (PM) and coordinate vendor service visits as needed.

Serve as the primary point of contact with vendors for instrument service, warranty claims, upgrades, and training.

Support the delivery, installation, relocation, decommissioning, or disposal of laboratory instruments.

Provide training to laboratory staff on the proper use and care of instrumentation.

Review equipment maintenance logs and identify opportunities for process improvement.

Qualifications / Experience :

Competencies :

Physical Demands and Work Environment :

EEO Statement :

We are an equal opportunity employer and welcome applications from candidates regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The above is intended to describe the general content and requirements for this job's performance. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions