Solutions Architect - Oracle CPQ / Salesforce

Job : Solution Architect

Location : Remote

Job Type : Long term contract

Experience : 10+ years total, with 8+ years in Oracle Cloud (Oracle CPQ / Subscription Mgmt / OM) architecture and cross-functional process expertise

Role Summary :

This role will act as the end-to-end system and process architect for MSI's Cloud Provisioning transformation. Own the end-to-end solution design for the cloud provisioning and subscription activation flow. The focus is to identify systemic and process gaps, define the right-fit industry-standard provisioning architecture, and drive automation to reduce activation time from days to hours.

Key Responsibilities :

• Own the end-to-end solution architecture across Salesforce Oracle CPQ Oracle OM Oracle Subscription Mgmt Cloud.
• Assess existing provisioning and activation flows; identify systemic issues, data gaps, and manual touchpoints.
• Define data contracts, validation rules, and automation triggers to eliminate provisioning delays.
• Define future-state process and data models aligned with telecom and subscription industry best practices.
• Recommend automation strategies to minimize manual provisioning and speed up post-deployment activation.
• Lead process integration workshops with business, IT, and provisioning teams.
• Review and optimize order, modification, and cancellation flows for accuracy and speed.
• Partner with the business to define KPIs for activation turnaround time, data quality, and automation readiness.
• Collaborate with Business Analyst to ensure requirements, design, and documentation are synchronized.
• Drive cross-functional alignment among sales ops, provisioning, finance, and IT.
• Provide technical direction to QA and development teams during implementation.
• Ensure architectural scalability to support M&A and new product bundles.

Required Skills :

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