Customer Service AssociateBurns • Columbia, Indiana, USA

No longer accepting applications

Customer Service Associate

Burns • Columbia, Indiana, USA

26 days ago

Job type

Part-time

Job description

Benefits :

Employee discounts
Free food & snacks
Free uniforms
Training & development

Customer Service Associate Workout Anytime 24 / 7

Join one of the fastest-growing fitness franchises in America Workout Anytime 24 / 7 recently ranked among Entrepreneurs Top 500 Franchises for 2024!

If youre friendly dependable and passionate about helping others live healthier lives this is your opportunity to join a team that truly values ATTITUDE CARE and EXCELLENCE. As a Customer Service Associate youll be the first impression of our club delivering great service assisting members and supporting daily operations in a fun positive environment.

We Offer

Training and mentorship from industry experts

Flexible scheduling based on club needs and your availability

Continued education and professional development resources

Free Workout Anytime membership

Workout Anytime attire provided

Bonus and incentive programs

Team-building events and employee recognition programs

Supportive non-smoking health-focused environment

Opportunities for career advancement into leadership roles such as Assistant Manager Club Manager or Certified Personal Trainer through our internal development program

Key Responsibilities

Greet all members and guests warmly providing a friendly and professional first impression.

Check in members verify accounts and assist with membership questions or updates.

Engage with guests and prospective members to explain membership options provide tours and close new membership sales with professionalism and enthusiasm.

Schedule new members for their initial Success Sessions to help launch their fitness journey.

Provide information about club services amenities and promotions.

Process membership enrollments upgrades and billing inquiries accurately.

Maintain the front desk lobby and gym floor to company cleanliness standards.

Support sales and marketing efforts including local outreach and promotional events.

Handle phone calls emails and in-person inquiries with prompt and professional communication.

Monitor club access and follow company safety and security procedures.

Assist team members with operations cleaning and light maintenance tasks as needed.

Uphold all Workout Anytime policies member privacy and brand standards.

Qualifications

Strong communication and customer service skills

Positive energetic ATTITUDE with a passion for helping people

Previous experience in hospitality retail or fitness preferred

Comfortable working with computers POS systems and scheduling tools

Reliable punctual and organized with strong attention to detail

Availability to work a flexible schedule including evenings weekends and some holidays

Physical Requirements

Ability to stand or walk for extended periods

Light lifting (up to 50 lbs) for occasional cleaning or stocking duties

Comfortable working in an active gym environment

All positions are designated as non-smoking roles; employees must maintain a tobacco-free and vape-free lifestyle while representing the company

Benefits

Free gym membership

Competitive hourly pay with opportunities for advancement

Performance incentives and sales bonuses

Workout Anytime branded attire provided

On-site training and access to the Workout Anytime career development path

Supportive team culture focused on personal growth and EXCELLENCE

Join Our Team

If youre dependable friendly and ready to grow with a health-focused team Workout Anytime wants to hear from you! Apply today and help us deliver an exceptional 24 / 7 member experience built on ATTITUDE CARE and EXCELLENCE.

Compensation : $14.00 - $17.00 per hour

ABOUT WORKOUT ANYTIME :

Workout Anytime 24 / 7 has earned a well-deserved spot on Entrepreneurs prestigious list of top 500 Franchises for 2024!

Atlanta-based Workout Anytime is a 24-hour seven-day-a-week fitness concept with 180 units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland the company was formed to provide members with first-class fitness facilities at the lowest cost possible deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.

Mission

To provide a friendly convenient life-changing journey withpassion.

Vision

To reshape the fitness community where everybody aspires to be the best they can be.

Values

Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members partners and staff.

Care - We provide our members partners and staff with an environment that is welcoming and respectful of each individual.

Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.

Strategic Drivers

Think Big

Keep It Simple

Do It With Integrity

Required Experience :

Key Skills

Catering,Asset,Corporate Finance,Environmental Science,Linux Administration

Employment Type : Part-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 14 - 17

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Customer Service Associate • Columbia, Indiana, USA

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