Sales Associate

Job Title

Sales Associate

About Stones Ace : We have 5 stores in South East MI. Clinton TWP, Richmond, Romeo, Orion, and Oxford. We look forward to adding some amazing team members soon.

General Summary

The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Essential Duties & Responsibilities Include the Following :

Customer Service :

• Provide a positive representation of Stones Ace.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations :

Other Essential Requirements

Education / Training : High School or GED equivalent.

Experience : Formal retail experience preferred.

Physical Demands : Standing, walking, lifting (up to 25lbs), and climbing.

Notice to Applicant about this Employer : You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment-related matters, including hiring, firing, discipline, supervision, staffing, and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position and will have no control over interviews and / or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.