Account Service Representative

A company is looking for an Account Service Representative to join their digital sales team.

Key Responsibilities

Provide general administrative support to the Digital Sales team

Contact customers to follow up on inbound queries and proactively reach out to prospects

Track all contacts and activities in the CRM database and qualify prospects

Required Qualifications

High school diploma or equivalent

Typically three to five years of customer service experience

Experience and interest in the payments or SaaS industry is considered an asset

Strong adaptability and comfort with digital tools and technologies

Experience using Salesforce.com or another CRM, and Microsoft Office products