Talent.com
Facilitated Telehealth Coordinator- Broward, FL
Facilitated Telehealth Coordinator- Broward, FLAuthor Health • Coral Springs, FL, United States
No longer accepting applications
Facilitated Telehealth Coordinator- Broward, FL

Facilitated Telehealth Coordinator- Broward, FL

Author Health • Coral Springs, FL, United States
16 days ago
Job type
  • Full-time
Job description

Facilitated Telehealth Coordinator- Broward, Florida

A TEAM OF DIFFERENCE MAKERS :

At Author Health, we're revolutionizing how mental health care is delivered, and we want you to be part of it! Our mission is to bring compassionate, high-quality care to people with serious mental illness, substance use disorders, and dementia, including older adults.

We don't just treat symptoms. We treat people - fully, holistically, and with heart! Through our virtual-first, innovative care model, we deliver community-based wrap-around outpatient mental health care inclusive of psychiatric, psychotherapeutic and care management services. We partner with primary care providers, hospitals, families, and caregivers to keep patients out of the hospital and empower them to live healthier, more connected lives.

At Author, inclusivity isn't a checkbox. It's how we build trust and drive better outcomes! We honor the unique cultures, identities, and stories that shape every patient's experience, and we're creating a workplace where team members can show up as their full selves, too.

If you're driven by purpose, ready to shake up the status quo, and eager to make a real impact in people's lives, we'd love to meet you. Let's build the future of mental health care together!

We are seeking a highly organized and motivated individual to join our team as a Facilitated Telehealth Coordinator. As a Facilitated Telehealth Coordinator, you will serve as the in-person liaison between the patient and our virtual care team. This position offers an exciting opportunity to contribute to the advancement of healthcare technology and improve access to care for our patients

WHAT IS YOUR SUPERPOWER?

  • Facilitate communication between providers and their patients including assisting patients use of technology to conduct virtual visits with other providers on the team
  • Assess environment regarding safety concerns or potential hazards
  • Communicate with the patient care team regarding any patient questions and needs such as medications, Community Based Organizations.
  • Coordinate telehealth services and ensure seamless delivery of care to patients in various settings : home, clinic, living communities (ALFs, etc.)
  • Provide education and support to patients and caregivers on how to use telehealth technology effectively
  • Maintain accurate and up-to-date records of telehealth appointments and patient data
  • Collaborate with IT and technical support teams to resolve any telehealth system issues
  • Conduct training sessions to educate healthcare staff on telehealth best practices and workflows
  • Collaborate with cross-functional teams to identify technology needs and opportunities for improvement
  • Troubleshoot and resolve technology issues in a timely manner to minimize downtime.
  • Occasionally, on an as needed basis, conduct in-person outreach to doctors offices, hospitals, and patients' homes to educate potential patients and caregivers about Author Health's mission and service.

WHAT WE ARE SEEKING :

  • Comfortable working with the senior population and those with behavioral health conditions
  • Proven experience working in a healthcare setting or similar role
  • Knowledge of telehealth technology and software
  • Excellent organizational and time management skills
  • Strong attention to detail and ability to multitask
  • Excellent communication and interpersonal skills
  • Excellent problem-solving and communication skills.
  • Ability to work independently and collaborate effectively with team members
  • Proactive and adaptable to change in a fast-paced environment
  • Possession of driver's license and car
  • Preferred Bilingual (Spanish-English)
  • Willingness to travel up to 100 miles round trip per day
  • PREFERRED :

  • At least 1 year of experience directly related to the duties of the position
  • Passion for, and experience working with, patients with mental health conditions
  • Passion for, and experience working with, seniors
  • This role does require walking to and from patients' homes in all weather conditions. This role demands a high level of flexibility, independence, and reliable transportation. In addition to in-person work, employees will occasionally work from home, utilizing virtual tools and software to manage tasks, communicate with team members, and complete administrative duties. The ideal candidate will be comfortable balancing remote responsibilities with regular travel, ensuring exceptional service and care in both settings.

    WHAT WE OFFER :

  • Retirement savings plan (401k) Plan up to 3.5% company match
  • Low cost benefits package for employee and dependents ( medical / dental / vision / STD / Life Insurance)
  • Paid vacation
  • Paid sick leave
  • 9 paid holidays throughout the year with (2) additional flex holidays .. 11 in total!
  • Performance-based bonuses
  • and more!
  • Author Health is committed to a diverse and inclusive workplace. It is the company's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. The company's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or a reasonable accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance and no applicant will be penalized as a result of such a request. In accordance with applicable legal requirements such as the San Francisco Fair Chance Ordinance, Author will consider for employment qualified applicants with arrest and conviction records.

    Salary range for this opening

    Pay Ranges

    $18-$19 USD

    Create a job alert for this search

    Telehealth Coordinator • Coral Springs, FL, United States

    Related jobs
    Travel Nurse RN - Home Health in Florida

    Travel Nurse RN - Home Health in Florida

    TravelNurseSource • All Cities, FL, US
    Full-time +1
    TravelNurseSource is working with Lancesoft Inc to find a qualified Home Health RN in Florida!.RN Home Health - Largo, FL - $1720 . Weekly Pay Package (Taxable + Nontaxable).W2 Wage (RT+OT based on ...Show more
    Last updated: 30+ days ago • Promoted
    Behavioral Health Associate

    Behavioral Health Associate

    Acadia Healthcare • Boca Raton, FL, US
    Part-time
    Come join our team as a Behavioral Health Associate, at Wellness Resource Center! We are looking for individuals who are passionate about behavioral health. If you are interested in growth opportuni...Show more
    Last updated: 30+ days ago • Promoted
    Bilingual Fulfillment Coordinator

    Bilingual Fulfillment Coordinator

    Humana • Hollywood, FL, US
    Full-time
    Become a Part of Our Caring Community and Help Us Put Health First.The Fulfillment Coordinator contributes to administration of care management. Provides non-clinical support to the assessment and v...Show more
    Last updated: 30+ days ago • Promoted
    Patient Coordinator

    Patient Coordinator

    Akumin • Fort Lauderdale, FL, US
    Full-time
    The Patient Coordinator is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prep...Show more
    Last updated: 30+ days ago • Promoted
    Travel Physical Therapist

    Travel Physical Therapist

    Go Healthcare • Atlantis, FL, US
    Full-time
    Go Healthcare is seeking a travel Physical Therapist for a travel job in Atlantis, Florida.Job Description & Requirements. Pay package is based on 8 hour shifts and 40 hours per week (subject to...Show more
    Last updated: 30+ days ago • Promoted
    Health Unit Coordinator - FT Nights - MRH

    Health Unit Coordinator - FT Nights - MRH

    Memorial Regional Hospital • Hollywood, FL, US
    Full-time
    Job Opportunity At Memorial Regional Hospital.At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care.An unwavering ...Show more
    Last updated: 30+ days ago • Promoted
    Health Unit Coordinator- Interventional Radiology- FT Days-MHW

    Health Unit Coordinator- Interventional Radiology- FT Days-MHW

    Memorial Regional Hospital • Hollywood, FL, US
    Full-time
    Job Opportunity At Memorial Hospital West.At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care.An unwavering comm...Show more
    Last updated: 30+ days ago • Promoted
    Intake Coordinator

    Intake Coordinator

    Cutting Edge Staffing LLC • Lake Worth, FL, US
    Full-time
    As the first point of contact for individuals entering our facility, you will play a vital role in shaping the patient experience. Drawing on your strong customer service skills, you’ll guide ...Show more
    Last updated: 30+ days ago • Promoted
    Patient Management Coordinator

    Patient Management Coordinator

    Nova Southeastern University • Fort Lauderdale, FL, United States
    Full-time
    Join Our Team at NSU Health : Patient Management Coordinator Opportunity!.Nova Southeastern University (NSU), a beacon of academic excellence and innovation since 1964, is excited to offer a unique ...Show more
    Last updated: 19 days ago • Promoted
    Travel Physical Therapist - Inpatient Rehabilitation - $1,938 per week

    Travel Physical Therapist - Inpatient Rehabilitation - $1,938 per week

    HealthTrust Workforce Solutions HCA • Atlantis, FL, United States
    Full-time
    HealthTrust Workforce Solutions HCA is seeking a travel Physical Therapist for a travel job in Atlantis, Florida.Job Description & Requirements. Entrust Your Career to HealthTrust! .At HealthTrust, ...Show more
    Last updated: 30+ days ago • Promoted
    Health Unit Coordinator Peds Hematology Oncology - FT Days - JDCH

    Health Unit Coordinator Peds Hematology Oncology - FT Days - JDCH

    Memorial Regional Hospital • Hollywood, FL, US
    Full-time
    At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes...Show more
    Last updated: 30+ days ago • Promoted
    Strategic Growth Associate

    Strategic Growth Associate

    Holy Cross Health Fl • Fort Lauderdale, FL, United States
    Full-time
    Strategic Growth Associate (Surgical Growth Specialist).The Strategic Growth Associate is responsible for strategic growth, access & physician relationships focused on increasing utilization, retai...Show more
    Last updated: 15 days ago • Promoted
    Travel CT Technologist

    Travel CT Technologist

    Host Healthcare • Margate, FL, US
    Full-time
    Host Healthcare is seeking a travel CT Technologist for a travel job in Margate, Florida.Job Description & Requirements.Pay package is based on 12 hour shifts and 36 hours per week (subject to ...Show more
    Last updated: 30+ days ago • Promoted
    Clinical Coordinator, BCBA (Delray Beach)

    Clinical Coordinator, BCBA (Delray Beach)

    Optimum ABA Therapy • Delray Beach, FL, US
    Part-time
    When we founded Optimum ABA Therapy, our purpose was to serve our community with a personal touch of love and kindness.With over 40 years of combined experience, we have the skill base and expertis...Show more
    Last updated: 2 days ago • Promoted
    Clinical Coordinator, BCBA

    Clinical Coordinator, BCBA

    Optimum ABA Therapy • Delray Beach, FL, United States
    Full-time
    When we founded Optimum ABA Therapy, our purpose was to serve our community with a personal touch of love and kindness.With over 40 years of combined experience, we have the skill base and expertis...Show more
    Last updated: 2 days ago • Promoted
    Travel Physical Therapist - $2,309 per week

    Travel Physical Therapist - $2,309 per week

    Host Healthcare • Boynton Beach, FL, United States
    Full-time
    Host Healthcare is seeking a travel Physical Therapist for a travel job in Boynton Beach, Florida.Job Description & Requirements. Host Healthcare Job ID #a1fVJ000005UBuPYAW.Pay package is based on 8...Show more
    Last updated: 30+ days ago • Promoted
    Referral Growth Coordinator

    Referral Growth Coordinator

    Pelvic Health Solutions • West Palm Beach, FL, United States
    Full-time
    Pelvic Health Solutions (PHS) is Florida’s largest private pelvic floor physical therapy practice, setting the standard of care in this rapidly growing specialty. We provide concierge-style, evidenc...Show more
    Last updated: 15 days ago • Promoted
    Health Unit Coordinator- IMCU- FT Nights- MHW

    Health Unit Coordinator- IMCU- FT Nights- MHW

    Memorial Regional Hospital • Pembroke Pines, FL, US
    Full-time
    Administrative / Clerical Support.At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to ...Show more
    Last updated: 30+ days ago • Promoted
    External (Posting) AP Coordinator

    External (Posting) AP Coordinator

    Wellpath • Pembroke Pines, FL, US
    Full-time
    Everything we do is about taking care of people.Perks and Benefits In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance f...Show more
    Last updated: 30+ days ago • Promoted
    Hospital Liaison - Home Health Sales

    Hospital Liaison - Home Health Sales

    Pinnacle Home Care • Fort Lauderdale, FL, US
    Full-time
    Hospital Liaison - Home Health Sales.Are you looking to make a difference in patients' lives with a company that values your expertise? Join us in our mission of delivering compassionate healthcare...Show more
    Last updated: 30+ days ago • Promoted