Bilingual Customer Service Representative

Typical Day : On the phone for 100% of the shift scheduling individuals for physical therapy or diagnostic imaging appointments related to workers compensation. Will be speaking with workers, clinics and doctors offices.

Scheduling Coordinator :

In this role the employee will be expected to contact workers' comp claimants to assist with the scheduling of work comp diagnostic or outpatient therapy services. Employees will communicate with diagnostic imaging centers, outpatient therapy providers, work comp claimants and insurance carriers to ensure prompt scheduling of any diagnostic or outpatient therapy services. Streamline places a strong emphasis on customer service, employee production and accuracy. Employees will be expected to communicate with various customers via phone, email, fax and text while working out of multiple programs including Outlook

• Skills

bilingual, call center, customer service

• Additional Skills & Qualifications

Must Have :

6+ months prior customer service experience in a professional environment

6+ month prior experience meeting set performance standards including production and quality.

45+ WPM typing

Must be located in Central or Eastern time zone.

Bilingual in Spanish

• Job Type & Location

This is a Contract to Hire position based out of Des Moines, IA.

• Pay and Benefits

The pay range for this position is $17.00 - $17.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)
• Workplace Type

This is a fully remote position.

• Application Deadline

This position is anticipated to close on Nov 21, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.