Housekeeping Supervisor
Deeply entwined with Arizona history since 1929, The Wigwam welcomes you to make a historic career move and join our family! The Wigwam is a Four Diamond property with 331 guest rooms spanned across 440 acres. The Wigwam is a renowned Arizona landmark, nestled in the community of Litchfield Park, AZ and is a true representation of an authentic Arizona experience. We are currently seeking enthusiastic, driven individuals, with a great attitude and a passion for excellence to join us in curating incredible guest experiences and lasting memories. Come make some history with us! The Wigwam is an Equal Opportunity Employer committed to a diverse and inclusive work environment. Minority / Female / Disability / Veteran
Overview
The Housekeeping Supervisor provides overall support to the operations of the housekeeping department. Duties include :
- Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas.
- Inspect guest rooms, public areas, & heart of the house for cleanliness.
- Train, motivate, coach, counsel, & discipline staff members.
- Maintain a regularly scheduled cleaning program.
- Prepare weekly schedule.
- Maintain supply and linen inventories.
- Update room statuses in the computer.
- Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.
Qualifications
Minimum Experience, Education, Skill & Physical Requirements :
High School diploma or equivalent requiredMust be able to read, write, understand and speak the English languagePrevious supervisory experience strongly preferredGeneral knowledge of cleaning chemicals and their safety preferredMust be able to lift up to 20 pounds and carry up to 10 poundsMust be able to spend the majority of the day walking, twisting, bending, pushing and pullingStrong attention to detail requiredMust be able to work under pressure and simultaneously prioritize multiple projectsMust be flexible in hours and days workedMust be capable of working in a fast paced environment with multiple interruptionsExcellent communication and interpersonal skills with the ability to interact with many types of personalities