Overview
Fuse3 Solutions is partnered with a growing insurance organization in Tulsa to hire an IT Support Specialist . This is a full-time, onsite opportunity offering competitive compensation, great benefits, and long-term career growth.
Responsibilities
- Serve as the primary contact for IT-related questions, helping staff resolve hardware, software, and connectivity challenges.
- Maintain and optimize desktops, laptops, printers, and peripheral devices to ensure seamless daily operations.
- Support critical business applications, ensuring they are configured correctly, updated, and fully functional.
- Monitor system performance, apply updates, and assist with backups to maintain network reliability and security.
- Administer user accounts, permissions, and passwords to maintain secure access to systems and sensitive data.
- Provide hands-on guidance and training to staff on software, tools, and technology best practices.
- Collaborate with vendors and internal IT teams to deploy new hardware and software, and coordinate troubleshooting or repairs.
- Document IT procedures, maintain knowledge resources, and recommend improvements to workflows and processes.
- Support compliance and data protection standards by ensuring systems and user activities align with regulatory requirements.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).Minimum of 2 years in IT support or technical operations, ideally within insurance or financial services.Strong troubleshooting skills across hardware, software, and networking systems.Experience with agency management platforms (e.g., EPIC) is preferred.Familiarity with SQL, scripting (VBA), or automation tools is a plus.Solid communication skills with the ability to explain technical concepts to non-technical staff.Highly organized, able to manage multiple tasks and prioritize effectively.Salary Range of the IT Support Specialist : $20 - 25 an hour depending on experience
This is a direct-hire, fully onsite position in Tulsa, OK . Apply today for immediate consideration : https : / / jobs.fuse3solutions.com /
No sponsorships at this time. No corp to corp, please.
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