IT End-User Computing Technician

A company is looking for an IT End-User Computing Technician - Level 1.

Key Responsibilities

Provide Level 1 support for desktop / laptop issues, mobile devices, and peripheral hardware

Perform device setup, deployment, and configuration using Microsoft Intune

Manage user identities, access, and authentication via Microsoft Entra ID

Required Qualifications

1-3 years of experience in an IT support or desktop technician role

Familiarity with Microsoft Intune for device management and application deployment

Basic experience in troubleshooting IT support issues, PC hardware, and operating systems

Basic understanding of network connectivity, DHCP, and DNS

A+ or Microsoft 365 Certified : Modern Desktop Administrator Associate