Legal Electronic Billing Specialist

The Legal Electronic Billing Specialist will gather data, calculate charges and fees, create invoices, and resolve billing discrepancies for billing purposes. This position will report to the Accounting / Office Manager. Compile, review, verify accuracy of, and send monthly / quarterly (e-bills and pdf) bills to clients, handling a high volume of bills each month. Execute complex bills in a timely manner (including multiple discounts by matter, split-party billing, alternative fee arrangements, etc.). Manage accounts / invoices in the third-party e-billing systems (including coordination / communication with attorneys regarding invoice rejections, appeals, budget requirements, status updates, accruals, and other requested information). Follow-up to confirm e-bills are successfully process / approved / paid. Update billing rates / billing arrangements and propose new billing formats / templates as needed. Research and respond to billing inquiries, issues, or problems. Create billing schedules and other billing analyses, as needed. Follow firm billing policies and procedures (i.e., firm write-off policies). Effectively interact and communicate with attorneys, staff, and clients. Ensure strict confidentiality at all times.