CCBHC Client Engagement Advocate

Job Description

Job Description

Description :

Santa Fe Recovery Center is a leading provider of substance use disorder and mental health treatment and education services. We are looking for a full-time CCHBC Client Engagement Advocate to join our team at our Santa Fe offices. We offer a competitive salary range from $45,760 - $49,920 (BOE) and the Benefits shown below. Experience working in the Healthcare Industry and / or Non-Profit is highly preferred. This is a great opportunity to continue to advance in your career while being part of the team that is providing support to the community.

Client Engagement Advocate Benefits :

• A generous PTO package (3 weeks of PTO, 7 paid holidays, 3 floating holidays, & 2 mental health days)
• Medical, Dental, and Vision insurance (90% to 100% premium covered by employer)
• ST and LT disability
• Pet insurance
• Opt-in 401k with 4% match
• Access to our comprehensive Employee Assistance Program, providing 24 / 7 / 365 access to a licensed professional for staff and their immediate families

Summary :

The Client Engagement Advocate (CEA), reporting to the Director of Client Engagement and Experience, performs a vital role in our organization's admissions process. CEAs are responsible for ensuring a smooth transition from initial contact to the beginning of treatment for clients seeking our services. They will engage with clients, collect essential information, verify insurance benefits, and facilitate the warm hand-off to Admissions Advocates, Recovery Advocates (peers) and Case Managers. CEAs are critical in providing a positive first impression and facilitating the intake process for individuals seeking treatment.

Duties and Responsibilities of the Client Engagement Advocate : (Included but not limited to)

You'll report to the Director of Client Engagement and Experience and :

Client Engagement and Data Collection :

Utilize Triage Screener :

Data Management :

Follow up :

Requirements :

Skills / Knowledge / Abilities :

Education and Experience :