Crop Insurance Adjuster

Grow With Confidence, Grow With Us

ProAg has an exciting opportunity for a Crop Adjuster to join our team in the St. Cloud, MN/Central MN area. Imagine joining a team that's part of an organization that shares your passion for American Agriculture. A team that understands the challenges ag producers face and the disproportionate financial risks they shoulder. How do you know this team has that passion and understanding? Because many of us at ProAg still farm and ranch ourselves or were raised on the farm or ranch. It's in our blood.

As a ProAg Crop Adjuster, you will make first contact with our policy holder on the farm or ranch that has just experienced a loss. You will work with our customer to complete field inspections, read maps and aerial photos, measure fields and storage bins, collecting production records of farm commodities, all the while assessing damage or loss. You'll stick with each claim for each grower until the work is done and the claim is settled.

Reporting to the Area Claims Supervisor, you will work regularly in the field on the farms, climbing grain bins, walking over rough terrain for long distances, etc. You will apply your good judgment, common sense and understanding of ProAg's adjusting guidelines and policy provisions for a variety of Multi-Peril Crop Insurance, Crop Hail, and Named Peril policies.

In this position, you will work from home and cover a territory that includes Central Minnesota. This position will require travel of up to 75%, occasionally even beyond your assigned territory.

In this exciting opportunity you will:

• Perform fact-finding to determine cause(s) and percentage of loss, exercising your best independent judgment in the handling of claims. Escalate any issues or problems that you can't resolve to the Area Claims Supervisor.
• Convey regulations and interpretation of procedure to claimants, agents, and industry people on claim situations.
• Effectively communicate our position on developing industry topics such as new specialty crops or expanding coverage programs.
• Continuously expand your knowledge of RMA rules and regulations and ProAg procedures for applying all MPCI, Crop Hail, and Federal Crop Insurance regulations.

What you'll bring:

• High school diploma
• Crop insurance experience in claims or compliance or any ag-related experience and background
• Analytical skills and attention to detail
• Basic computer and internet applications
• Communication, negotiation, and conflict resolution skills
• Reliable means of transportation and the willingness to travel
• Completion of your Claim Adjuster Proficiency Program (CAPP) certification and/or any applicable licenses required by State agencies preferred.

What we believe in:

• Ensures Accountability. Take personal responsibility and ownership of successes and challenges.
• Communicates Effectively. Actively seek out and communicate with key stakeholders in all situations.
• Resourcefulness. Determine how to meet customer and employee needs and finds the resources to get it done.
• Customer Focus. Every interaction is a customer and is handled with empathy and seriousness.
• Instill Trust. Make intentions clear and meet shared challenges together, showing respect for the relationship and the team.

The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of Companies is an equal-opportunity employer.

The salary for this role is: $40,000 - $65,000

Who we are:

While our nation weathers economic storms, ProAg, a member of the Tokio Marine HCC group of companies, is positioned as a financially strong and well-capitalized insurer. We're known for our quick response and fast, accurate claims settlement. We understand how important this is because many of us are farmers and ranchers ourselves. With more than 90 years of service to our agents & insureds, we stand committed to continuing the principles that ProAg was founded on: Integrity, Loyalty and Customer Service.