Digital Product Manager - Vendor Management

Product Manager

Location : 4910 Tiedeman Road, Brooklyn Ohio At KeyBank we are looking for passionate, multi-disciplinary product managers who are as comfortable leading a brainstorm as they are building a data model. We need product people who are as passionate about the customer experience as they are about the business benefit. This is a fast-moving, high-energy environment where the right individual can make a difference to the client experience. This role will be responsible for maintaining the vendor relationship(s) associated with digital money movement, which include Bill Pay and Zelle.

Job Responsibilities :

• Partner and support work of product owners and other team members to build and deliver enhancements to Key Banks mobile and online money movement capabilities.
• Initiate and lead projects to implement enhancements and innovation while collaborating closely with marketing, technology, product partners, vendors, and internal partners to ensure effective deployment of budget in order to maximize our digital investment.
• Draw digital strategies and / or insights from analysis, tests hypothesis, recommends strategy based on insights.
• Develop strong business / financial knowledge and understand clients needs, demonstrate a strong understanding of technology to collaborate with our technology partners to build or integrate scalable and extensible capabilities.
• Translate business goals into digital product concepts. Work closely with stakeholders to advise them on how to develop and sustain a business advantage in their space via Key Banks digital channels.
• Maintain and manage multiple and / or changing priorities quickly with flexibility, initiative, innovation and a team focus to drive success.
• Make sound data-driven judgments drawing from both analytical data sources and qualitative data sources. Use problem-solving skills that help identify, isolate and resolve problems and issues in a timely fashion to negate or minimize customer pain points.
• Develop close working relationships with other departments in the company as well as external contacts.

Required Qualifications :

Preferred Qualifications :

Compensation and Benefits :

This position is eligible to earn a base salary in the range of $68,000 to $100,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible.