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Level II Technician
Level II TechnicianTeamLogic IT • Dallas, TX, US
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Level II Technician

Level II Technician

TeamLogic IT • Dallas, TX, US
30+ days ago
Job type
  • Full-time
Job description

Join Our Team as a Senior IT Technician

TeamLogic IT is looking for a Senior IT Technician to join our growing team in the Dallas area. We are a Managed Service Provider (MSP) providing comprehensive IT services to small and medium-size businesses. In this role, you will be responsible for managing our clients' IT environments.

We offer :

  • Competitive wages and full benefits, including health, dental, and vision insurance, paid time off, and 401k.
  • Challenging work with an interesting variety of projects.
  • Ongoing training and development to keep your skills sharp and current.
  • Opportunities to advance in your career and become a company leader.
  • Proven history of organizational success and a large network of technical support for you.

We are looking for someone who has :

  • Ten or more years of firsthand experience configuring, troubleshooting, and repairing networking equipment, firewalls, servers and workstations, implementing policies and controls, DNS administration, migrating environments to the cloud, Microsoft 365 administration and working with Active Directory.
  • Good project management skills to facilitate a smooth onboarding experience.
  • Comfort in working with clients to troubleshoot and resolve current and historic issues regarding their business and technology.
  • Strong organizational and time-management skills.
  • Desire to create an experience that customers will love.
  • Experience working at a Managed Services Provider (MSP) this would be a HUGE PLUS!
  • Proven experience with PowerShell
  • RMM (remote monitoring and management) software such as Kaseya or ConnectWise
  • PSA for ticketing and project management such as AutoTask or Zoho.
  • Experience setting up firewalls and VPNs such as SonicWall, Meraki, FortiGate and Sophos
  • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking and organizational skills.
  • One or more relevant certifications :
  • CompTIA A+, Network+, CCNA, or similar certs
  • Flexible work from home options available.

    Compensation : $60,000.00 - $80,000.00 per year.

    Our growth isn't measured in numbers, it's an investment in aligning with the best talent.

    If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.

    We're Committed to a People First Culture

    Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.

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    Technician Level Ii • Dallas, TX, US

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