Housekeeping Supervisor At Sosuite
At Sosuite, our mission is to transform how people live and travel. Sosuite provides beautiful, playful, and homey apartment suites and hotel rooms for the modern traveler. We provide everything our guests need for a comfortable stay, whether that's 3 nights or 3 months.
Sosuite started in 2019 and now boasts over 250 bedrooms throughout Philadelphia. We are looking for a talented Housekeeping Supervisor to keep daily Housekeeping operations running smoothly. In addition to cleaning, you will keep Housekeeping running smoothly by conducting inspections, training new housekeepers, assisting in particularly dirty rooms, and ensuring quality and speed targets are met for each clean. This is an excellent high-growth opportunity for an experienced Housekeeper with supervisory experience.
Who we're looking for :
- A full-time Housekeeping Supervisor with at least 6 years experience in Housekeeping and 3 years experience in a supervisory hotel housekeeping role
- Someone based in Philadelphia and excited about joining a small team
- Someone with a positive attitude - we lift our coworkers up and extend hospitality to everyone
- Someone willing to clean rooms - you will spend approximately 30% of your time solo-cleaning
- Weekend availability required
Compensation & Benefits :
W-2 full-time position, non-exemptCompensation : $19 - $21 / hour, depending on experienceOvertime pay : 1.5x on Sosuite's observed holidays (New Years, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas)Paid Time Off and paid Sick Leave accruing throughout the yearFlexible Unpaid Time Off401k retirement plan available with employer matchingHappy hour eventsWhat you'll be doing at Sosuite :
Work full-time, including weekends, approximately 40+ hours per weekTypical shift : 9am - 5pm (hours will vary)Work at different locations across PhiladelphiaSpend 30% of your time cleaning on your own, and 70% assisting other housekeepers by providing inspections, support, training, scheduling, and ongoing coaching (approximate)Train housekeepers on optimal cleaning proceduresConduct unit inspectionsSupervise housekeepers and ensure cleaning speed and quality targets are metAssist housekeepers with particularly dirty roomsPrepare schedules and reassign cleaning tasks as neededClean and prepare entire short term rental apartments, including bathroom, kitchen, living area, common areas, and similarChange linens, wash windows, polish surfaces, clean floors, remove stains, and similarRestock apartments with consumables, apartment items, linen & terry, and miscellaneousEnsure all furniture, appliances, and amenities are clean and in working orderClean hallways, building common areas, and offices as assignedConduct special cleaning projects as assignedConduct stayover cleans, clean around guests' personal belongingsConduct re-cleans as requested.Realign furniture and amenities according to the prescribed layoutReport any maintenance issues to the proper departments, safety hazards or damage of Sosuite propertyComplete cleaning tasks within the expected time frameClock in and out for shifts and breaks on timeUse mobile applications to communicate completed cleanings and report problemsUse a laptop or mobile device to keep track of housekeepers and room cleans, reassigning tasks when necessaryReturn company property and equipment to central locations once work has been completed.What you need to be successful :
Eligible to work in the United StatesPrevious housekeeping supervisory experience at a hotel, as a Housekeeping Supervisor or Executive HousekeeperExperience training frontline employeesExcellent attention to detailAptitude in coaching hourly employees and providing feedbackGood executive overhead; the ability to plan and manage a day efficientlyAbility to walk up several flights of stairs to access the apartments at multiple locations in Philadelphia (most buildings will have elevators)Ability and willingness to work at different locations in Philadelphia depending on the day's needsThe ability to use mobile applications and computersKnowledge of cleaning and sanitation products, techniques and methods, and cleaning sensitive materialsPhysical stamina and mobility including ability to reach, kneel, and bendAbility to lift, push, and pull required loads (usually about 30 lbs)A positive attitude, and the ability to work effectively both in a team environment as well as independentlyWhat you'll get when joining Sosuite :
A team to help you grow professionally and personallyQuarterly team eventsAn annual free night at a Sosuite location #staycationA positive and empowering team environmentWe have a great team, and we hold ourselves to the highest standards of quality. If you're good at what you do, we want you on our team.
