Vibee - Sr. Director, Global Experiences

Senior Director, Global Experiences

Vibee builds unforgettable destination experiences for fans around the world. Founded by Live Nation, the world's leading live entertainment company, and Insomniac, Vibee provides fans the opportunity to immerse themselves in the best music and entertainment events on land and sea. From curated activations to bespoke festival packages, Vibee creates transformative moments in the most sought after destinations.

As the Senior Director, Global Experiences at Vibee, you will be instrumental in leading and overseeing the teams responsible for managing our diverse portfolio of events and experiences. You will play a critical role in ensuring the seamless delivery of every program from ideation through to financial reconciliation, driving operational excellence and maintaining Vibee's reputation for exceptional event execution. This role architects, leads, and pressure-tests the operational engine that makes those experiences real safely, profitably, and repeatably. The bar is high : high velocity, high stakes, multi-stakeholder environments. You will be the steady hand, the decisive operator, and the builder of systems that hold under load. This is not a remote position and is based in our Las Vegas, NV office location. This position is in office and on site at various event locations 3-5 days per week on a consistent basis. There will be travel required of this position.

Responsibilities

• Lead, mentor, and inspire a team of project managers, program managers, and operations professionals, fostering a collaborative, accountable, high-performance culture
• Provide strategic direction to the operations team, ensuring alignment with Vibee's goals and brand standards
• Conduct regular performance reviews, set clear OKRs, and provide ongoing feedback and development opportunities
• Own org design, headcount planning, and capacity modeling to meet the seasonal rhythm of the business
• Model calm, decisive leadership in high-pressure, on-site and pre-production windows
• Oversee end-to-end operational management of destination experiences from concept hand-off through post-mortem
• Translate creative and commercial concepts into actionable operating plans, schedules, and RACI matrices
• Develop comprehensive project plans and workflows with clear milestones, and deliverables; run weekly cross-functional production & operations meetings
• Manage logistics, scheduling, and resource allocation to optimize efficiency and meet deadlines
• Monitor experience budgets, track expenditures, and manage financial resources with Finance to meet targets
• Serve as the authoritative production lead on assigned programs; scope, sequence, and validate production deliverables
• Assess and challenge vendor quotes and scopes (labor / equipment rates, markups, freight, overtime assumptions); drive RFPs, competitive bid processes, and value engineering without compromising safety or experience quality
• Collaborate with CAD designers to review or produce, as required, site plans, stage / FOH / BOH layouts, power distribution, rigging points, sightlines, ingress / egress, ADA accommodations, back-of-house compounds, artist areas, and transport flows
• Manage event capacities and crowd flow modeling; ensure guest comfort and experience while maintaining safety margins
• Create and issue the Operations & Emergency Action Plan (EAP); ensure on-site staff are trained and drilled
• Ensure all on-site structures meet Insomniac / partner and local safety standards; coordinate inspections and sign-offs with licensed professionals and AHJs (Authorities Having Jurisdiction)
• Oversee life-safety infrastructure (medical, security, fire / life safety coordination), show-stop protocols, and incident command coordination
• Approve materials lists, power loads, RF plans, comms, lighting / audio / video specs where relevant; maintain version control and documentation
• Expand team efficiencies across Production and Operations and cross-departmentally for enhanced workflow
• Generate and foster contractor and vendor partnerships that create consistency across multi-event portfolios
• Create and lead a database initiative (vendors, rates, specs, playbooks, templates) to maximize advance workflow company-wide
• Utilize project management software (e.g., Asana / Smartsheet or similar), asset trackers, and communication tools to ensure clear, consistent, company-wide visibility on all projects
• Partner with the Talent Buyer on curated experiences; translate creative intent into technical and operational reality at the highest industry standard
• Collaborate with Partnerships and Elevated Experiences on festival integrations to meet partner promoter specs and expectations
• Ensure adequate planning and execution of production operations and staffing, including (not limited to) : stage production, security, health & safety, box office, FOH, BOH, traffic, parking, cleaning / sanitation, artist compound & relations, and transportation
• Partner with CAD designers to create concert / special event layouts as required
• Create agendas and lead weekly Production & Operations meetings; drive decisions, unblock critical paths
• Lead special projects that combine large-event capabilities with new ideas to unlock new audiences and formats
• Provide production budget estimates to the Talent Buyer during concept vetting
• Collaborate with Elevated Experiences on budget forecasting and management for experience package inclusions and add-ons
• Develop cost-effective budgets via competitive bids and negotiations; set rate cards and preferred vendor panels
• Partner with the Talent Buyer and Finance to finalize budgets; manage department leads against plan, POs, and accruals
• Partner with local agencies in planning and throughout the show; coordinate all-agency meetings including key operational leads from Insomniac where applicable
• Serve as the primary venue point of contact for operational and production matters
• Oversee and ensure special permits are identified, applied for, and secured (fire, temporary structures, health, noise, etc.)
• Create and issue Concert Operations & EAP (version-controlled; shared with venue, agencies, security, medical)
• Ensure all on-site structures meet required safety standards and engineering certifications
• Devise the staffing plan and correlated budget for Vibee experiences; oversee hiring, onboarding, supervision, and performance management for contractual production teams
• Collaborate with Elevated Experiences to ensure on-site fan experience is delivered per brand standards
• Maintain 24 / 7 operational readiness during critical windows; coordinate show-day command structure and comms
• Drive continuous improvement initiatives using data and post-show learnings to refine processes, SLAs, and templates
• Lead post-event debriefs; produce clear reports, root-cause analyses, and prioritized action plans
• Champion innovation in design and executionemerging tech, materials, and methods that enhance safety, sustainability, quality, and efficiency
• Serve (with Partnerships) as the primary operational liaison to internal leaders, external partners, sponsors, and clients
• Maintain open, proactive communication and expectation alignment with Marketing, Partnerships, Creative, Finance, Legal, and Venue
• Build and nurture long-term partnerships with venues, vendors, regulatory agencies, and local authorities that enable frictionless operations at scale
• Oversee comprehensive event P&Ls with Finance / Accounting; forecast expenses, revenue drivers, and margins
• Track financial performance vs. targets; analyze variances and implement corrective actions quickly
• Prepare financial summaries for leadership and partnersprofitability, ROI, and financial impactwith actionable insights

Qualifications