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Call Center Representative
Call Center RepresentativeVirtualVocations • Mesquite, Texas, United States
Call Center Representative

Call Center Representative

VirtualVocations • Mesquite, Texas, United States
24 days ago
Job type
  • Full-time
Job description

A company is looking for a Call Center Representative to join their high-volume call center team.

Key Responsibilities

Provide accurate information to customers regarding disability claim status

Make outbound calls to gather required information from clients about their cases

Access various disability processing systems to research and resolve inquiries

Required Qualifications

Two (2) years of high-volume call center experience

Two (2) years of customer service / sales experience preferred

Strong computer knowledge with excellent typing skills (minimum 50 WPM)

Commitment to strong attendance

Ability to handle high call volume and deescalate conflict situations

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Call Center Representative • Mesquite, Texas, United States

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